WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
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Latest Posts

Is an Online Presence REALLY Necessary?

Have you seen the latest numbers? Online shopping is on the rise, and it’s not going to stop anytime soon. In a recent article by Morning Consult discussing the trends of e-commerce in the United States, only 17% of shoppers don’t search online for products or services at least once a month. That means 83% of people in the United States DO shop online at least once a month! Are they seeing what you have to offer? Having an online presence is not only necessary, but it’s also ESSENTIAL in today’s marketplace! What does that mean for you and your business? MORE time spent designing a website? MORE money for hosting and designing? MORE piled on my “already full” plate? Not necessarily! It depends on several factors and

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Business Growth

Do you have a dream or goal to GROW your business? Partnering with other successful people who have been down that road can remove some of the pebbles along the way.   At Total Merchant Concepts, we have the privilege of working with thousands of business owners across the country. The industries vary, the backgrounds of the owners vary and the credit card processing needs of the businesses we serve vary. But the need for GROWTH is the same for everyone. At TMC, we are committed to assisting the businesses we serve beyond their payment acceptance needs; we are committed to helping you GROW! GratitudeTo live in a country where we have the freedom to own and operate our business is truly a blessing. When we are thankful and GRATEFUL

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Poor Service is Costly to Both Consumers and Businesses

Last Winter I was getting new tires on the company vehicle at a local tire shop. A big storm threatened our area, so the tire shop was busy with clients and workers trying to stay ahead of the storm… After what felt like forever, I approached the front counter to better understand what was happening. The Service Technician I was speaking with quickly checked and then, after a brief argument over the phone in front of me, blamed his co-worker for a mistake and told me I would be waiting even longer. This made me realize that not only had I just witnessed a poor display of service, but I was also doubting the honesty and integrity of the shop and the work they were doing. Eventually, I

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Become the Expert in Your Niche

I always get so much great information out of my favorite magazine: SUCCESS This article is very helpful when you are looking for more ways to set yourself apart from your competition. Becoming the ‘Go-To Person’ or Expert in your field is one of the very best ways to increase visibility and ultimately- your bottom line!  Enjoy the article and then take some action steps to become, the one they call! How to Become a Sought-After Expert BY Elisa Henry Success.com

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Put the LOVE back in your Business!

  Like most partnerships, things can sometimes be complex. When this happens, we have to focus on the BASICS to get the complex issues ironed out. The credit card processing industry is a mess of fees, regulations, issues and the list goes on. Hopefully, these strategies below are useful to you and can help you keep the passion and the love for your business alive. When you are done reading them, please visit our Facebook page (the link is listed below) to share your thoughts and ideas! Together, we can help each other out. #1- KNOW YOUR WHY When times get tough (financial barriers like COVID, customer issues, vendor challenges, employee concerns, etc.), we always take a step back and remind ourselves WHY we started our business in

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Leaving a Legacy With Your Business

 How does what you do for work, make a difference in the world? I know very few business owners who have not pondered the answer to that question! All of the hard work, planning, competition, and frustration (the list goes on and on) has got to be for something. So- have you considered what LEGACY you will leave with your business and your life’s work? This month, we are taking a look at how we can make a long-term difference in the world by being intentional about the Legacy we leave with our business. We have created the following acrostic to give you something to think about when it comes to leaving your personal or professional LEGACY. LOVE – Legacies begin with LOVE– something you love, to be more

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