WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
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The Service Behind The Smile: 30 Years Of Caring For People

Hey, did you know?   At TMC, the smile has always meant something. It is not just part of our logo. It is part of the way we answer the phone, the way we support our referral partners, the way we serve business owners, and the way we show up when someone needs help understanding something that feels confusing.   As we celebrate 30 years of Total Merchant Concepts, we cannot talk about our story without talking about service. Payment processing is what we provide, but taking care of people is why we do what we do. For 30 years, we have made some pretty big promises to our referral partners and to the businesses they send our way. We have promised that their members and merchants will

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The Dime, the Bolt & the Washer

I just got back from a walk here in Texas, and let me tell you- an earlier walk would have been a much smarter idea. It was hot, and honestly, I wasn’t paying all that much attention. My mind was moving faster than my feet, bouncing between schedules, responsibilities, thoughts, and the general noise life tends to bring with it.   As I rounded a corner, I glanced down and saw a dime on the ground.   Without hesitation, I bent over and picked it up.   Truthfully, I probably would have done the same thing for a penny. I’ve always been a “see a penny, pick it up” kind of girl.  There’s something ingrained in many of us that says coins have value, so we notice them.

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Did You Know? 3 Things You Must Know About Credit Card Processing

Credit card processing can feel confusing, especially when you start looking at rates, fees, card types, monthly statements, equipment, and all the small details that show up behind the scenes.   But here is the good news.   You do not have to understand every single piece of the processing world to make better decisions for your business. You just need to know what to look for, what questions to ask, and who you can trust to help guide you.   At TMC, we believe business owners deserve more than a processor. They deserve a partner who can help them understand their options, protect their bottom line, and feel more confident about how they accept payments.   So, in the spirit of processing education, here are three things

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Did You Know? Hidden Processing Fees Can Impact Your Bottom Line

If you have ever opened your merchant statement and felt confused, frustrated, or unsure of what you were really paying for, you are not alone.   Credit card processing statements can be difficult to read. Between rates, fees, card types, monthly charges, PCI fees, statement fees, and other line items, it can be hard to know what is normal, what is necessary, and what deserves a second look.   The good news is that you do not have to understand every detail of the processing industry to protect your business. You just need to know what to look for and have a partner who is willing to explain it.   At TMC, we believe fees should never be hidden, confusing, or brushed off. Business owners work too hard

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Did You Know? Why PCI Compliance Matters for Every Business That Accepts Cards

Credit card processing is not only about accepting payments. It is also about protecting your customers, your business, and the card information that moves through your systems every day.   And that is where PCI Compliance comes in.   PCI Compliance can sound intimidating, especially for a small business owner who is already wearing ten different hats. But at its core, PCI is about something every business owner cares about: keeping customer card data safe and reducing the risk of a costly data breach.   Did you know that if your business accepts credit cards, PCI applies to you?   It does not matter if you take thousands of card payments a month or only a few. If your business stores, processes, or transmits cardholder data, you are

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Did You Know? Pay As You Go Processing Can Cost More Than You Think

Pay as you go credit card processing can sound simple.   No monthly fee.   No complicated statement.   No long explanation.   Just pay when you process. For some businesses, that kind of pricing may feel easy and convenient. But easy does not always mean less expensive. One of the biggest mistakes business owners can make is choosing a payment processing option based only on the promise of no monthly fee. While that may sound like a savings, the cost can show up somewhere else, usually in the rate you pay on each transaction. At TMC, we believe business owners deserve to understand the difference between simple pricing and strategic pricing. Because the cheapest looking option is not always the option that saves you the most. Did

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