WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
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A Snake in the Grass Is a Thing of the Past

How to Tell if a Merchant Service Provider Is Trying to Steal Your Business… AND Your Money!   Running a business isn’t for the faint of heart. You’re balancing great products, great service, and the constant pressure to protect your bottom line. Finding the right tools and partners to help your business grow—without draining your profits—can feel like walking a tightrope. At TMC, we believe it shouldn’t feel that way.We’ve built our business on relationships, transparency, and doing what’s right—even when no one’s watching. We don’t just serve merchants… we stand with them. You’re not just a client—you’re our neighbor, our partner, our friend. Unfortunately, not everyone in this industry plays by those rules.   There are companies out there using tactics that are slick, convincing, and sometimes

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MOTIVATION IS A DAILY JOB

Have you ever noticed that motivation is a DAILY job? It’s not one of those ‘get it done once’ things, it is something that we have to work at all of the time! You might think that being a SMILEY makes my job easy but let me tell you- I have to work at it every day as well! OK- so when I look in the mirror- I am immediately reminded that I am HAPPY most of the time but even those optimistically minded among us, need to be sure to get daily doses of motivation! Here are a few of my best Sir Smiley Tips on keeping that attitude right where it needs to be to keep both your business and personal lives- moving in the skyward direction!   ATTITUDE OF GRATITUDE: Finding joy

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Tax Day: A Quick Look at Its History and Why It Matters

Tax Day is the annual deadline for Americans to file their federal income tax returns. Today, most people recognize April 15 as the date when taxes are due, but the history behind it goes back much further.   A Brief History of the Federal Income Tax The United States first introduced a federal income tax during the Civil War between 1862 and 1872 to help fund the war effort. Early taxes were based on assessments rather than voluntary filings, and the rate was set at 3 percent on incomes above $800.   Over time, Congress adjusted the system by lowering rates and increasing the income levels that were exempt from taxation. Attempts to reinstate a permanent income tax in 1894 were ruled unconstitutional by the Supreme Court.  

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Bloom Where You Are Planted

Over the years, people have often asked me why I’m so passionate about credit card processing. For a long time, my answer was simple: because I love what I do.   But a recent conversation with a member of my team made me rethink that answer. She told me something very honest. She said, “I enjoy working here, but I don’t love credit card processing.”   The more I thought about it, the more I realized something important. Neither do I.   What I truly love isn’t the mechanics of credit card processing. What I love is why we do what we do. Loving the “Why”   The real passion behind our business comes from the reason we exist. Our industry has a long history of confusing pricing,

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5 Ways to Strengthen Teamwork in Your Business

    Most business owners know how important teamwork is.   You hire talented people, build a strong team, and hope everyone will naturally work well together. But strong teamwork doesn’t just happen on its own. It grows when leaders intentionally create an environment where people can succeed together.   Since we spend a large portion of our week working with colleagues, building a strong team culture is essential for both productivity and job satisfaction.   Here are five simple ways to strengthen teamwork in your workplace. Set the Bar High Teams perform best in an environment where excellence is expected. When high standards are clearly communicated, people naturally rise to meet them. Each team member understands that their work contributes to the success of the entire group.

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Reduce Online Fraud & Chargebacks

      Selling online offers convenience for customers and growth opportunities for businesses—but it also comes with increased risk. When a card and customer aren’t physically present, merchants face greater exposure to fraud, disputes, and chargebacks. The good news? There are simple, practical steps businesses can take to reduce that risk and protect both their customers and their revenue.     Smart Practices That Help Reduce Online Fraud Authorize transactions promptlyAuthorizations are valid for a limited time. If shipping is delayed, obtaining a new authorization before sending merchandise helps prevent expired approvals and potential disputes. Pay attention to billing and shipping detailsReview billing and shipping addresses carefully. Differences aren’t always a red flag, but unusual combinations or incomplete information deserve a closer look. Collect contact informationRequesting a

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