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It is amazing what a few SEASONS do to your train of thought- on most everything! I was listening to John Maxwell over the weekend and heard a lesson out of his book Leadership GOLD, that made me pull my car over. The lesson was related to staff members and the fact that you do not usually END a game with the same team you fielded at the beginning. I have to tell you that the message touched my heart and reminded me of the Seasons of Staffing. Here are the lessons I took from John Maxwell’s masterpiece, mixed in with a few of my own leadership lessons related to staffing. #1- Every Relationship Has a Season We all learn something from each other and work relationships are no different! The fact

Get paid SOONER and keep that cash flowing with Mobile Credit Card Processing! Are you still sending out invoices and waiting to get paid? That can put a real kink in the cash flow, but it doesn’t have to be that way! Everything seems to be going faster these days, so why not include getting paid for your products and services faster in that description? It’s EASY! With the ease of Mobile Credit Card Processing, you can get paid as soon as you deliver the product or service. No matter what business you’re in, Mobile Credit Card Processing is one of the best ways to keep the cash flowing and the services growing!   With options galore, mobile processing can be accomplished in a variety of ways: Laptop Tablet Smart Phone Wireless Terminal And the range of benefits you

I remember sitting in a job interview many years ago and being told I did not have enough experience to be awarded the job. How in the world was I supposed to GET experience if they would not hire me?? That particular ‘experience’ would season the way I would hire people as a business owner in the future. Experience is a double-edged sword- we often gain experience by figuring things out while we are on the way to becoming proficient! When we are looking at filling positions here at TMC, we definitely ‘consider’ work experience but not how you might think! Here are the top 5 things we are looking for before we make a HIRING decision (in the order in which we feel they are important): 1- The Ability to Follow

Welcome to Total Merchant Concepts Excellence is Our Minimum Standard! Many businesses promise excellent customer service… at TMC, it is our PASSION! From the moment you begin speaking with our representatives all the way through to becoming a merchant or a referral partner, you will experience our top-notch service. Our Commitment to Excellence will be apparent each time you work with our team and your experience will leave you thinking that Excellent Service is alive and well!   To accomplish this level of service, we hire professionals who are committed to Excellence and we set the bar high when it comes to providing you with responsive, competent and knowledgeable care. We encourage our referral partners and our merchants to give us all types of feedback so we can remain in a constant state of improvement.