Finding individuals who are committed to Excellence is not an easy task! Time and time again, we are asked — ‘Where did you find your staff?’ and every time the answer is simple — We got lucky AND we seek out integrity based people that are eager to embrace our service culture.
Hello! I’m Bella. In 2002 I was hired as TMC’s second employee. It was amazing and began the foundation of what customer service should be. My son was born in Sept 2003, leaving TMC but staying in touch. In 2015 I decided to start a career since my boy entered middle school. I reapplied to TMC and was grateful for the opportunity to add to the amazing team that is here today. Now I help lead the sales team providing exceptional service.
What keeps me here? It is hard to believe I have been back for so many years. TMC adds more value to me personally, I cannot help but become a better person. I am so excited to continue the journey of adding more value to everyone I have the privilege to serve.
A bit more about me 😊 I have been married since 1997, have a passion for cooking and sports but more specifically baseball. During baseball season my husband and I love watching our boy play and chase his dreams. He is inspiring as he builds his future. I love cooking and feeding people. I am often asked what I am good at making? It is not Lemon Chicken! I love taking random items out and creating something yummy.
Hi! I’m Renee (AKA Denise) and I’m excited to be part of the TMC team. As a certified LEAP coach/facilitator, and a certified ICF coach who has helped professionals of all levels develop profound leadership qualities, it is refreshing to be part of a team that is tasked with helping our referral partners GROW their business portfolios. With more than 27 years of executive leadership, management development, and strategic team building experience with a fortune top 500 company (Walgreens), I am excited to share that knowledge and work with my team as we help the companies we serve.
My name is Elissa and I have worked in a variety of fields. I was a manager for over 8 years at McDonald’s, flower arranger, barista, gardener for my grandfather on his farm, preschool teacher and many other fields. You could say that I have enjoyed many types of work but my PASSION is definitely Music. I started singing before I could even talk and over time I’ve found that there is a song for every situation. My passion for music comes from my mom who worked as a music teacher my whole life. Currently, I am working to get my Director Certification for Sweet Adelines; an acapella organization singing barbershop in 4 part harmony. I’ve been singing with Sweet Adelines since I was 14 years old and I am currently singing in 2 choruses and a quartet. I’m also a choreographer for one of my choruses and I dance in the front row for the other. In addition to my love of music, I have several activities that I love to do; camping, crafting, dancing, decorating, and more.
I love TMC because of the integrity that we have as a company. My official title is Legendary Service Specialist. I am thankful for the opportunity to work for such an amazing company and I look forward to bringing a smile to your face!
Hi, my name is Kathy and I am excited to be working for TMC. I have a background in Customer Service and have worked for numerous companies in retail, distribution, international shipping, and restaurants. I enjoy working to help people solve issues, create and streamline processes, and provide support to allow for growth and increased knowledge.
In my free time, I love to spend quality time with my husband, whether we are fishing, metal detecting, going to garage sales, camping, or just working around the house. My three grandchildren are the light of my life. Since joining TMC I no longer work late at night so I have more time to enjoy them. I also raise chickens and have two dogs, Blu and Walter, who are at home waiting to love me up when I walk in the door.
I believe that since we spend so much time at work, it is essential to love what you do, who you do it with, and who you do it for; it’s one of the most crucial decisions you can make. I know that making the decision to be part of the TMC is one I won’t regret!
Hi! My name is Ruby! I am new to the TMC team; however, I absolutely love the culture and the family that TMC has for all its employees, merchants, partners, and community members. The key to success of any business is the culture and the way in which the business treats everyone, and TMC completely encompasses these values. I am so glad that I decided to join my TMC team, and I am proud to call TMC my family.
My hobbies outside of TMC include drawing portraits, volunteering in my community, and going on long road trips with my friends and family. I simply always enjoy staring in awe at God’s creations – big and small. There is a folder in my pictures on my phone dedicated solely to sunsets. Life is so beautiful, and you simply must live every single second of it. My goal is to find the positive side to all situations, and find peace in the littlest of things.
“Whatever you are, be a good one” – Abraham Lincoln
Hi my name is Elicia, I love the atmosphere of TMC. Everyone is so nice and truly cares about each other and our merchants. My job is to assist our merchants and our sales team. I am one of the Exceptional Sales Expeditors.
A little to know about me is that I love the outdoors. Anytime it is sunny here in Washington, I am outside enjoying the weather. I love going on walks with my family and our three dogs. I love going on hikes, visiting waterfalls, or just taking a stroll around my neighborhood!
I am very thankful to work for such an amazing company!
I love to read and learn!!! Anything that provides personal and professional growth enriches me. I am a learner for life!! My husband and I have been together for over 40 years and we have two wonderful sons, granddaughter and grandson!! We are a tight family who loves to travel and have fun. Relationships have always been important to me as life is a journey that meanders better with those you care about. I love home remodeling and working on our property to make it home!
I have been fortunate to have worked for some of the best companies, both locally and internationally. Nothing compares to working for Total Merchant Concepts!! My background is banking, finance, and accounting but I have also managed retail organizations and was a co-owner of a local fabrication shop. I am HUGE on integrity and I am thankful that the Perry’s and my fellow teammates have that same mindset!! My goal is to provide our merchants with a phenomenal customer service experience that helps them grow their business and realize their dreams. I have been blessed for work with and for The Perry’s for over 12 years. They have a gift for living their best lives and they inspire the team to do the same. I know you have heard everyone else say we are not just a team, we are a family. That feeling runs deep in our culture and we genuinely care for each other, our business owners, partners and vendors.
I look forward to serving you!
Hi, my name is Cecilia and before working at TMC I worked long hours for about two years in a tire shop where I learned a little about customer service. Coming to work at TMC has allowed me to learn a lot more about customer service, and I have more time to spend with family and friends. I appreciate this opportunity to work with amazing people and am excited to see where my journey with this friendly and caring team at TMC takes me.
A little more about me. I love hanging out with my family! I have three nieces and three nephews who I love spending time with whenever I can. Cuddling with my two cats is another favorite pastime, but my FAVORITE thing to do is baking! I’m always looking for something new to bake, and I do love cooking too!