WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
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Latest Posts

What are 3 things you MUST Know about Credit Card Processing?

As complicated as the credit card processing industry can be, there are only 3 things you REALLY need to know.  #1 Understand The Rates There are 500+ tiers of pricing when you combine all credit/debit card types. It is important to familiarize yourself not only with the pricing but also how the pricing relates to your specific business Card pricing rates vary based on card type and how the cards are processed. Take some time getting to know both VISA INTERCHANGE and MASTERCARD INTERCHANGE rates. Remember that Interchange is the cost before any markups and before the costs or markups associated with capturing, authorizing, and settling each transaction, essentially the “wholesale” cost.  When you have a great understanding of the various card types and the actual costs, you

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Does your Business Provide an Exceptional Educational Experience?

Have you ever purchased something, asked someone for assistance, and had someone say, “I don’t know – I just sell them! Unfortunately, that kind of mediocre service is all too prevalent these days, but it doesn’t have to be! You can be the “talk of the town” in a good way by implementing a process to guide your customer service expectations! Here are a few things we do to set TMC apart from the competition and deliver an exceptional experience for both our team and our clients – It requires a little “above and beyond” thinking, but it’s worth it to provide “above and beyond service”!     Educate and Acknowledge Don’t leave it to chance! Educate your team on what a great experience looks like. Acknowledge the

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Is Your Relationship Builder Doing Accounting?

How is your team wired? If you are lucky like we are, you have people on your team who can (and DO) whatever is necessary to make things work the way they should. However, there is a big difference between a staff who does what they must and a staff who does what they LOVE! In order to deliver on the promises of Excellence, Stellar Service, and a Top-Notch Experience- teams need to be filled up with the Right People, sitting in the Right Seats, who are doing the Right Work! Defining your objectives and identifying the specifics related to a person’s talents and abilities is not an easy task, but it will prove to be a worthy investment of your time, energy, and yes- your money! Here

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Never Stop Growing!

Like any plant, the growth of the Chinese Bamboo tree requires nurturing – water, fertile soil, sunshine.   In its first year, there are no visible signs of activity.    In the second year, again, no growth above the soil.     The third, the fourth, still nothing. The gardener’s patience is tested and he begins to wonder if his efforts (caring, water, etc.) will ever be rewarded. And finally in the fifth year – behold, a miracle! The Chinese Bamboo experiences growth, above the ground and what growth it is! 80 feet in just six weeks! Just like a gifted gardener, business owners tend to their businesses. Progress can often be slow. It can be frustrating and unrewarding at times. In fact, each time we add new

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Not Hiring a Coach Can Affect Your Bottom Line!

Some months ago, I asked my husband to grab the Seasoning Salt from the kitchen. He was gone for a long period of time and then returned empty-handed, “I don’t see it.” he said. I was about ready to launch into the “it’s right there” speech but instead, I walked into the kitchen and picked up the seasoning salt. It really WAS right there- but why couldn’t he see it?   Sometimes, we have blind spots that prevent us from seeing what we need to see. At home, it might just be a seasoning or something minor. But in business, these blind spots can really affect us in some pretty major areas!     Business Growth- when we do not see the full picture, we can miss the

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Effortless Store Management: The TMC ShopNow Experience

Managing inventory, fulfilling orders, and ensuring everything runs smoothly in your online business can feel like a never-ending circus act!   TMC ShopNow—the powerful platform that transforms chaos into streamlined management, can tame the tasks that must be done and reduce your frustrations. Picture a centralized dashboard where everything you need is at your fingertips. With TMC ShopNow you can monitor your entire operation—from pricing to stock levels to customer orders—all from one convenient location.    Say goodbye to stress and confusion, and hello to an efficient organization that equips you to meet your customers’ needs effortlessly.   Setting up your payment and shipping options? It’s a breeze with TMC ShopNow! Our built-in tools simplify the process, providing your customers with a variety of convenient checkout options. Plus,

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