WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
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Cracked Cups and Legacy Laughs

Cracked Cups and Legacy Laughs

Today my team completed a self-reflection activity using some really cool-looking cups from the Dollar Tree.

 

Spoiler alert: the cups looked great… but a few were a little less than watertight. You know what they say—you really do get what you pay for.

 

But instead of letting it ruin the moment, we laughed, we improvised, and—of course—we made it FUN. After all, that’s what the “L” in our SMILE core values stands for: Leave a Legacy of Fun.

Here are just a few of the “solutions” our team came up with for working with their beautifully flawed cups:

 

  • 💡 Use the Remote Team Member’s Cup – They’ll never know… unless they read this.
  • 🔨 SMASH it and use a different one—aggressive, but effective.
  • 🍓 Just use it for fruit—fruit doesn’t leak (usually).
  • 🥤 RACE THE CRACK – Drink faster than the drip!
  • ⚠️ Use the crack as a fill line—instant measuring tool!
  • 🚫 No tipping. No sudden movements. Proceed with caution.
  • ✨ Or… just turn it into a desk light (if your electricity is working, of course).

 

And the best part? This cracked cup moment was full of joy and life lessons.

Here’s what we were reminded of:

 

  • Not everything (or everyone) needs to be perfect to be valuable.
  • Fun is often found in the flaws—especially when shared with great people.
  • Our job as leaders is not to eliminate every crack, but to help our teams see the possibilities in spite of them.
  • Legacy is built in laughter, creativity, and moments that fill our cups—even if they’re a little leaky.
  •  

Mine, by the way, does not have a crack—so I’m officially FILLING MY CUP with every smile, solution, and shared story.

Now it’s your turn: How are you Leaving a Legacy of Fun today?

#LegacyOfFun #CrackedCupWisdom #SMILEValues #TeamJoy #LeadWithLaughter #PerfectlyImperfect #WorkplaceCulture #FillYourCup #MakeItMemorable #DollarTreeDrama #GrowthInTheGaps #OfficeLaughs #LeadershipWithHeart

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