WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
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Latest Posts

Back To Basics For Business Success

Sometimes we have to focus on the BASICS to get the complex issues ironed out in our lives and in our businesses! The credit card processing industry is a mess of fees, regulations, issues and the list goes on. Hopefully, these strategies below are useful to you. When you are done reading them, please visit our Facebook page (the link is listed below) to share your thoughts and ideas! Together, we can help each other out. #1- KNOW YOUR WHY When times get tough (financial barriers, customer issues, vendor challenges, employee concerns, etc.), we always take a step back and remind ourselves WHY we started our business in the first place and WHY we feel so blessed to be a business owner. Knowing why you do what you

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The POWER of our WORDS!

A couple of years ago, I was challenged by my business coach with a question: “What are you doing to increase Leadership on your team Cheri?” I was meeting with them weekly, talking about business growth and development, and giving them opportunities to attend life-changing events, but as I reflected on the question, I realized that I did not have a FORMAL leadership path or plan in my company. So I decided to make a change. It’s funny how a simple decision can rock your world! Over the past year and a half, we have been on a leadership journey together as a team! Part of that journey includes a Friday Book Club that we call our Accountability Group. Each Friday morning at 6am (rise and SHINE!), we

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Forging Your Character

For many business owners (contrary to popular belief) CHARACTER is one of the pillars of successful businesses today! The Merchant Services industry has long been known for its lack of character- which is precisely why Dean and I began our venture over 23 years ago. Today, we still feel that Character counts in the business world and we are passionate about making sure that Character is always an intricate part of who we are as a company. It is interesting to note that many businesses tout Character and Service externally but internally, it is a different story. Business owners need to ask themselves a couple of questions to make sure their organizations are still on track: How do we make sure that what we promise is what is

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Taking the RISK out of Credit Card Acceptance

Accepting credit cards can be an amazing tool and a double-edged sword! Amazing because consumers who use credit cards, spend more money, more often than their cash paying counterparts. Sword-like because the various risk issues associated with card acceptance can cause business owners unwelcome stress. Let’s look at a few of the ways we can minimize our exposure to the risks related to card acceptance. Proper Account Underwriting/SetUp/Maintenance One of the easiest ways to prevent stress and risk is to make sure the provider you are using has underwritten your account properly. Because credit card transactions are NOT CASH, a merchant account is approved for certain ticket sizes, monthly & annual volumes. Another critical underwriting parameter is the amount of time a business owner is permitted to charge

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How to Work from Home 101

Circumstances can change the way we do a lot of things including the way we work! Right now in America, LOTS of people are working remotely- while it is not a NEW trend, it was a RAPID move for many businesses. Years ago, we were faced with circumstances that resulted in the resignation of a trusted and valuable staff member. At the time, we had never even considered a remote workforce. Today (before COVID-19) we have 6 remote staff members. I’ve asked Hope- the team member who caused me to look for ways to KEEP HER on my team?- to shed a little light on how to work from home effectively. As a business owner, it is such a relief KNOWING that I do now have to worry

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Taking Down Life’s Fences

Sometimes when life gets crazy, some good old-fashioned work can take your mind off things for a bit. This weekend, Dean and I decided to take down an old fence. As we began the task, I was transported back 10 years- to the day we put the fence in. My father had reached a point in his life where he could no longer ride horses and he made the decision to give his stallion, Bucky, to me. I remember the excitement of putting in the fence- the shiny tractor we used, the many trips to Shurway Building to get materials and the anticipation of adding a horse to our family. It was a time of joyful anticipation. The work was hard and to be honest, we did not

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