WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
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Finding Our Sweet Spot

Do you remember when you first started your business? I sure do – I had visions of grandeur! ALL businesses would want to use our company, EVERY business owner would feel the passion we had for the business, we would have the PERFECT solution for EACH business that came our way and there was just one more thing- we all lived happily ever after. (just like a Fairy Tale!) Does that sound familiar to you? Business ownership is certainly not for the faint of heart and it turns out it is no fairy tale either. Somewhere along the way, along with many other life lessons, business owners realize that we cannot be everything to everyone and we need to seek out and find our Niche’; our Sweet Spot.

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What Is Your Unique Skillset?

Understanding the strengths your team possesses is critical to the success of any company. In other words, having the right people in the right seats can make all the difference Each of us is wired to do a few things very well. If our daily tasks revolve around those few things, life is good! If, on the other hand, our daily tasks revolve around areas outside of our strengths, life can be tough. As business owners or managers, we simply must take the time to determine if the members of our team are ‘wired’ for their positions. Right Position + Wrong Person = LOST $$ & Talents (replace or remove staff member) Right Person + Wrong Position = LOST $$ & Talents (relocate the staff member) Right Position

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Back To Basics

An executive is busy working in his home office when his 6-year-old son comes in and starts asking him to play. After much persistence followed by much frustration, the exec pulls out a magazine and opens it to a large fold-out map of the world. Pulling out the map, he cuts it into hundreds of tiny pieces and gives them to his son. “here, son, after you put together this map of the world, then I’ll play with you.” Knowing that a 6-year-old has no idea what a map of the world looks like, he assumed that this task should keep his son busy for at least a couple hours. But ten minutes later his son came back into the office and said “All done, daddy.” The executive

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Right People in the Right Seats

How is your team wired? If you are lucky like we are, you have people on your team who can (and DO) whatever is necessary to make things work the way they should. However, there is a big difference between a staff who does what they must and a staff who does what they LOVE! In order to deliver on the promises of Excellence, Stellar Service, and a Top-Notch Experience- teams need to be filled up with the Right People, sitting in the Right Seats, who are doing the Right Work! Defining your objectives and identifying the specifics related to a person’s talents and abilities is not an easy task, but it will prove to be a worthy investment of your time, energy, and yes- your money! Here

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3 Things You MUST Know About Credit Card Processing

As complicated as the credit card processing industry can be, there are only 3 things you REALLY need to know. #1 Understand The Rates There are 500+ tiers of pricing when you combine all credit/debit card types. It is important to familiarize yourself not only with the pricing but also how the pricing relates to your specific business. Card pricing rates vary based on card type and how the cards are processed. Take some time getting to know both VISA INTERCHANGE and MASTERCARD INTERCHANGE rates. Remember that Interchange is the cost before any markups and before the costs or markups associated with capturing, authorizing, and settling each transaction. When you have a great understanding of the various card types and the actual costs, you can make better decisions

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Top Reasons For Accepting Credit Cards

Accepting credit cards is a necessity for most businesses today. The reasons we accept plastic from our customers can make all of the things that go on behind credit card processing; tolerable! Here are the top reasons why accepting credit cards from your clients just makes good business sense! Make the Payment Process Easy When you can make accepting a payment easier for your clients, you increase the possibility of building a repeat and referral-based business. When your customers find the payment process easy, meaning they can use whatever means they choose, it enhances their experience. Imagine you have a client in your business and they have made their selections. When they get to the checkout, they find that you do not accept credit cards. Unfortunately, they have

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