WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
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Rev. Dr. Martin Luther King, Jr.: What Are You Doing For Others?

As we take the time to honor Martin Luther King Jr today, it seems appropriate to ask the question he once asked of those around him. What are you doing for others? There are nearly 28 million small businesses in the United States. Those small businesses employ nearly 50% of Americans. Can you imagine what would happen in our communities if every small business asked that question on a regular basis? There would be an amazing shift in how we treat others and our communities would forever be changed for the positive. On August 28th, 1963, Martin Luther King Jr shared his I Have a Dream speech- it was a turning point in our Nation’s history. Today is a very good day to remember what others have done

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The POWER of a Testimonial

You may know how AMAZING your team and your service is, but telling your prospects yourself may not have the desired end result! The very best way to let your future customers know how fantastic you are is to let your customers do the talking! Testimonials are POWERFUL tools when it comes to selling your products and services. Earning, collecting, and using testimonials needs to be a STRENGTH in your business- here are some tips! EARNING: This may seem like a ‘no brainer’ but you need to decide what you want your business to be known for. Teach your team exactly how you want your products and services delivered. Inspect the process so you can ensure the quality. No matter how large your business gets, dedicate yourself to

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Welcome To 2022!

A New Year has begun and for many, it means time for resolutions and refocusing! Here at TMC, we are looking at ways to be of MORE service and add more value to those who partner with our company. We are excited to let you know that our merchants & referral partners are going to benefit from our commitment and focus on some exciting business-building areas! Here is a glimpse of things to come in the New Year! Excellent Customer Service: This is our PASSION at TMC and we are always in the process of improving our level of service. There are tons of books to read, classes, to take, and seminars to attend for more information. We will (of course) turn to our most valuable resource as

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Are You Ready For a BREAKTHROUGH in 2022?

Every year is a little different; unless it seems THE SAME!! As we race towards the finish line of 2021 and eagerly await the brand new year, I wonder if you’ve given any thought to how this New Year will be different? I’m not talking about vaccinations or supply chains- I am talking about YOU! Are there some areas where you could use a BREAKTHROUGH in 2022? I know I have a few areas in my life where a breakthrough would be a welcomed visitor! Here are a few areas where you might want to spend some time thinking about making a few adjustments: TIME- We’ve all heard that time is our most precious commodity. How are you ‘spending’ your time? Are your precious minutes being spent on

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Reducing Stress in the Workspace

No matter how great of a workplace culture you have, we all face stressful situations in our work lives. These can range from minor annoyances to major panic attacks. Basic communication issues or more serious worries, such as an entire project done incorrectly from the start can play a part in raising our stress levels. No matter the cause, a stress response floods our body with hormones. Our heart pounds, our breathing increases, and our muscles tense as stress levels increase. (Stress also releases cortisol into our bloodstream, which causes WEIGHT GAIN, adding even more stress!) A stress response is a normal reaction to threatening situations rooted in our prehistory. We need it to aid in survival from animal attacks or natural disasters that we rarely face today,

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Review,Refocus,Refuel

As we stare down the remainder of 2021- it’s time to do what business owners typically do several times per year: Review, Refocus and Refuel. REVIEW Consider asking yourself these questions- we are talking business, but this also works personally!! Honest assessments and reviews will help you understand what went well and where improvements can be made. What worked this year? What did not work? Are there specific areas in your business that need attention? What would you do differently to increase/improve results? REFOCUS Now that you have identified some areas where you need to focus, take immediate action, and create your plan. Lots of business owners consider the items that need attention however, fewer literally write them down and create an action plan! Committing your ‘To Do’

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