A New Year has begun and for many, it means time for resolutions and refocusing! Here at TMC, we are looking at ways to be of MORE service and add more value to those who partner with our company. We are excited to let you know that our merchants & referral partners are going to benefit from our commitment and focus on some exciting business-building areas! Here is a glimpse of things to come in the New Year! Excellent Customer Service: This is our PASSION at TMC and we are always in the process of improving our level of service. There are tons of books to read, classes, to take, and seminars to attend for more information. We will (of course) turn to our most valuable resource as

Every year is a little different; unless it seems THE SAME!! As we race towards the finish line of 2021 and eagerly await the brand new year, I wonder if you’ve given any thought to how this New Year will be different? I’m not talking about vaccinations or supply chains- I am talking about YOU! Are there some areas where you could use a BREAKTHROUGH in 2022? I know I have a few areas in my life where a breakthrough would be a welcomed visitor! Here are a few areas where you might want to spend some time thinking about making a few adjustments: TIME- We’ve all heard that time is our most precious commodity. How are you ‘spending’ your time? Are your precious minutes being spent on

As we stare down the remainder of 2021- it’s time to do what business owners typically do several times per year: Review, Refocus and Refuel. REVIEW Consider asking yourself these questions- we are talking business, but this also works personally!! Honest assessments and reviews will help you understand what went well and where improvements can be made. What worked this year? What did not work? Are there specific areas in your business that need attention? What would you do differently to increase/improve results? REFOCUS Now that you have identified some areas where you need to focus, take immediate action, and create your plan. Lots of business owners consider the items that need attention however, fewer literally write them down and create an action plan! Committing your ‘To Do’

We are off to the ‘Big 3’: Thanksgiving, Christmas, and New Year! As business owners, one of two things is happening right now: You are winding down from a busy summer and getting ready to plan out 2022 or You are running around like crazy, getting ready for your busiest time of the year In either case, here are a few timely tips to make sure that your Cash Flow is as steady as possible during the last 2 months of 2021: A– Make sure you have plenty of cash register tape and credit card machine paper stocked up before you need it! B– Make sure you test your online payment system to ensure that things are running smoothly before the orders start to pick up. C-Check with

As a Firearms-Friendly company, we have the pleasure of working with many gun retailers. A source of great information for firearms-related businesses is NSSF: The Firearm Industry Trade Association. I recently found a great video on the NSSF website (https://www.nssf.org/retailers/retail-strategies) created to help gun retailers make sure their retail space is set up to achieve the most success. Here are some great nuggets from that video: Parking Lot: (The sales experience starts and ends in the Parking lot). Make sure it is easy to get in and out of, well lit at night, keep premium parking spaces (front of the store) open for customers (no employee parking in premium spots!) Sign/Notification Placement: Information Architecture – what does somebody need to know and where? Do not clutter the entry