WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
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Pre Flight Check List (WORK)

Our Son is now licensed to be a Commercial Airline pilot (I am so very proud of Tyler and his efforts!). He has lots of hours and accreditations to add before he is flying the friendly skies- but HOW EXCITING to be a Pilot right? I wonder if we can use a little playful imagination and pretend that WE are pilots? What would that look like in our companies? Flight Preparation: In order to be prepared to fly- we have to add to our knowledge tool belt. Just like Tyler has been attending flight school, we need to make sure we are familiar with the elements that make up our working environment! Knowing our products, tools and team members helps us to get prepared and be productive. Dressed

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SIX reasons FUN can (and will!) improve work quality & mental health

If you’re a movie buff like I am, you’re probably familiar with the line from Stanley Kubrick’s “The Shining” where Jack Nicholson’s character types out several pages of the same sentence: All work and no play makes Jack a dull boy. While the context in the movie is a bit eerie, Jack’s comment is actually truer than you might think! I’ve also heard the old saying “Work is not supposed to be fun ~ that’s why it’s called WORK”. I humbly disagree ~ I believe that work should absolutely be fun! I’m not the only one that feels this way – there has been plenty of research on this topic and many of the studies found quite similar results: a healthy company must have some fun. Here are

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TMC Celebrating 25 Years Serving YOU!

Please enjoy this message from our Founder and MVP Director, Cheri Perry. TMC was founded TWENTY-FIVE years ago- after we found it difficult to find anyone who seemed to really care about our business and our ability to accept credit cards. We received tons of mailings, lots of phone calls, and we were inundated with information, but no solid advice. (Sound familiar!!) We could not find a person or a company that cared enough to explain the industry to us We could not find a person or company who asked us questions about our business and what our plans were We could not find a person or company who we felt had our best interest at heart With each step, we committed ourselves and then continually re-committed ourselves

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Tips To Reduce Credit Card Fraud Online

The more online transactions you process, the more risk you have in being exposed to fraud. Selling items online is convenient for your customers and increases sales for your business, but there is a risk involved and it’s much higher than in face-to-face transactions. When neither the card nor the customer is physically present at the point of sale, the merchant experiences the greatest exposure to disputes, chargebacks, and fraud. The following security measures can help reduce fraud exposure for online transactions. Authorize every sale on the order dateAuthorizations are valid for a specific number of days which can range from 48 hours to 21 days depending on the merchant category code. Merchandise must be shipped and sales must be deposited within these timeframes or the authorization will

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5 ways to keep your staff members engaged!

Dealing with employees can be one of the most rewarding aspects of small business ownership; it can also be one of the most taxing. At TMC, we have always been blessed with an incredible cast of characters! Our team consistently delivers excellence and they tend to bring their hearts to work each day. Don’t get me wrong- we have our share of challenges and some of the normal drama associated with our work family, but for the most part, we have been blessed! Some recent changes in staffing, job descriptions, and refinement of the processes we have in place to take care of our merchants caused me to do a little research. I found that lost productivity, caused by disengaged employees, costs the US economy 370 Billion each

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Credit Card Processing Fees Explained

Are credit card industry fees confusing to you? They are to most people, so today we thought we’d explain about those “miscellaneous” fees and charges that show up on your monthly merchant account statement. Let’s take a look at our bicycle shop statement to give us some good examples and explanations. Monthly Minimum Fee: fee which guarantees the merchant will be paying a minimum amount each month in processing fees. If a merchant’s discount fees do not equal their monthly minimum fee they will be charged the difference between the two in addition to their discount fees.Our bicycle shop had a great month! Most of their customers paid with cash (hey- it could happen!) and so their monthly processing fees totaled just $5. Since their minimum processing fee

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