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WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
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WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
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Latest Posts

Everybody Needs A Hand

Cheri Perry September 8, 2022

Someone once asked me what I would do differently if I had life to do all over again- the truth is NOT MUCH. Every action I’ve taken or chosen not to take has led me to today and I am so very grateful for this place. Not wanting to sound overconfident, I quickly took a trip down memory lane and realized that there was one element of my personality that I would like to have changed a bit earlier- the ability to be vulnerable and ask for help. Growing up in a family-based business, I watched my parents work hard and accumulate all of the things they said they wanted. As a child, I never saw my parents ask for help- they may have asked- but I did

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Don’t FREAK OUT!

Cheri Perry August 15, 2022

I was doing a little reading this morning and came across this headline and it reminded me of the time I went to see Jurassic Park (I think it was 3) Tesla Is Cutting 10% of Workforce, Elon Musk Says He Has a ‘Super Bad Feeling’ About the Economy Dean and I bought the tickets and were excited to take our seats. Popcorn was being consumed- candy was almost gone and then the movie started. Several minutes into the movie- I was sitting on the edge of my seat when one of the characters went into a little building looking for his friend- as his back was against the door to the electric room, he felt his friend’s arm come across the back of his shoulder- BUT IT

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Exceptional Educational Experience

Cheri Perry August 8, 2022

Have you ever purchased something, asked someone for assistance, and had someone say, “I don’t know – I just sell them! Unfortunately, that kind of mediocre service is all too prevalent these days, but it doesn’t have to be! You can be the “talk of the town” in a good way by implementing a process to guide your customer service expectations! Here are a few things we do to set TMC apart from the competition and deliver an exceptional experience for both our team and our clients – It requires a little “above and beyond” thinking, but it’s worth it to provide “above and beyond service”! Educate and Acknowledge Don’t leave it to chance! Educate your team on what a great experience looks like. Acknowledge the actions and

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What an Honor!

Cheri Perry July 18, 2022

This month we are focused on the businesses that are the BACKBONE of America- Small business USA. Stats and opinions vary on the actual definition of a ‘SMALL’ business but it is safe to say that a majority of the businesses we serve here at TMC are just like us- small businesses. So what’s it like to own and operate a small business in America? The answers are almost as varied as the many different kinds of businesses there are- every person’s experience is different based on experience, industry, economic pressures, staffing, and so on. This month we will be looking at the many areas of business and we will be sharing some great tips and advice from a variety of business owners all across America! Here is

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Small Business America

Cheri Perry July 5, 2022

One of the great pleasures of our business is that we get to work with so many small businesses across America. As we just celebrated Independence Day, we are again reminded of WHY we love what we do here at TMC. THE HEARTBEAT OF COMMUNITIES The small businesses we work with are the heartbeat of our communities. These are the places where you can go to connect with your local friends and families. Places where we see young kids getting ready to go back to school, a lady needing a cardboard box to use at her home, and an older couple just stopping by for some evening snacks. They create jobs for the community and help build our economy. The mom-and-pop shops are the very presence that makes

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Keeping Employees Engaged

Cheri Perry June 13, 2022

Dealing with employees can be one of the most challenging aspects of small business ownership, but it can also be one of the most rewarding – HOW you ask? Let’s start with a little history. Did you know that disengaged employees (estimated at 70% of the workforce) cost the US Economy around 370 Billion each year? That’s a lot of money and it’s coming out of YOUR pockets. Every time that revolving employee door turns it costs you money with onboarding costs, orientation time, and a host of other expenses depending on the type of business you have. Your business doesn’t have to experience those extremes if you’re willing to implement a few changes in the workplace that will help keep your employees engaged and happy to work

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