WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
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What’s Power

As a business owner, you can be faced with daily frustrations that might direct your focus away from WHY you became a business owner. But have you considered the REAL POWER generated by your business? Examples of POWER your team can generate when you are committed to making a powerful & positive difference! The POWER of Integrity-Based Business Dealings When one company sets the standard, many businesses take notice and choose to follow in your path! Be the company setting the standard and the example of true power by operating an integrity-based company. The POWER of Building People It is an awesome honor to work for companies that take an interest in your life (and we are not just talking about your work life). You can generate real

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Let’s Go For A Walk

For years people have taken the challenge to run the HOOD TO COAST relay. I’ve always been intrigued but somewhere between the mountain peak and the Sandy beach – I’ve never managed to commit to the journey. Until this year, when I learned of the Portland to Coast walk that has been part of the Longer Hood to Coast. To be honest, the signing up and pre-race parts of the process were not appealing to my DO IT NOW personality – little did I know how much I would come to appreciate those finite details. As soon as I signed up – OK a couple of weeks later- I started training for the relay- I knew I would be assigned at least two legs of the relay but

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Everybody Needs A Hand

Someone once asked me what I would do differently if I had life to do all over again- the truth is NOT MUCH. Every action I’ve taken or chosen not to take has led me to today and I am so very grateful for this place. Not wanting to sound overconfident, I quickly took a trip down memory lane and realized that there was one element of my personality that I would like to have changed a bit earlier- the ability to be vulnerable and ask for help. Growing up in a family-based business, I watched my parents work hard and accumulate all of the things they said they wanted. As a child, I never saw my parents ask for help- they may have asked- but I did

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Don’t FREAK OUT!

I was doing a little reading this morning and came across this headline and it reminded me of the time I went to see Jurassic Park (I think it was 3) Tesla Is Cutting 10% of Workforce, Elon Musk Says He Has a ‘Super Bad Feeling’ About the Economy Dean and I bought the tickets and were excited to take our seats. Popcorn was being consumed- candy was almost gone and then the movie started. Several minutes into the movie- I was sitting on the edge of my seat when one of the characters went into a little building looking for his friend- as his back was against the door to the electric room, he felt his friend’s arm come across the back of his shoulder- BUT IT

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Exceptional Educational Experience

Have you ever purchased something, asked someone for assistance, and had someone say, “I don’t know – I just sell them! Unfortunately, that kind of mediocre service is all too prevalent these days, but it doesn’t have to be! You can be the “talk of the town” in a good way by implementing a process to guide your customer service expectations! Here are a few things we do to set TMC apart from the competition and deliver an exceptional experience for both our team and our clients – It requires a little “above and beyond” thinking, but it’s worth it to provide “above and beyond service”! Educate and Acknowledge Don’t leave it to chance! Educate your team on what a great experience looks like. Acknowledge the actions and

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What an Honor!

This month we are focused on the businesses that are the BACKBONE of America- Small business USA. Stats and opinions vary on the actual definition of a ‘SMALL’ business but it is safe to say that a majority of the businesses we serve here at TMC are just like us- small businesses. So what’s it like to own and operate a small business in America? The answers are almost as varied as the many different kinds of businesses there are- every person’s experience is different based on experience, industry, economic pressures, staffing, and so on. This month we will be looking at the many areas of business and we will be sharing some great tips and advice from a variety of business owners all across America! Here is

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