Welcome to Total Merchant Concepts Excellence is Our Minimum Standard! Many businesses promise excellent customer service… at TMC, it is our PASSION! From the moment you begin
These days, it is a rare treat to experience true Excellence in service: in almost any industry. Mediocre is the service mantra of
When we train our referral partners to send their members to our company, we make some HUGE promises related to the level of service they
Best Customer Service! Stellar Service Guaranteed! Award-Winning Customer Service! BLAH BLAH BLAH BLAH!!! As consumers, we are all sick and tired of hearing the many
Many potential business owners ask us the same question- what fees do you charge- what is the COST? And while the rate structure is a
Are credit card industry fees confusing to you? They are to most people, so today we thought we’d explain about those “miscellaneous” fees and charges
Credit card processing can be confusing for business owners, with all the different rates, terms and fees. One common pricing structure is the percentage-based model,
I recently received a call from a longstanding merchant who asked me this question: What do all of the rates mean on my statement? I
As complicated as the credit card processing industry can be, there are only 3 things you REALLY need to know. #1 Understand The Rates There
Have you ever purchased something, asked someone for assistance, and had someone say, “I don’t know – I just sell them! Unfortunately, that kind of