WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
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Should I Use Debit or Credit?

Choosing what card you will use can make a big difference especially if you are one of the millions of Americans who experience fraud! At TMC, we encourage you to make your online purchases and your overseas traveling purchases with a credit card that is NOT attached to your checking account. This minimizes your exposure to fraud. We also love what Clark Howard has to say about Debit versus Debit card useage! Be careful out there! Guest BloggerMonday, October 26, 2015

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And Then Some

Doing just enough to ‘get by’ is a COSTLY way to do both business and LIFE! In the Merchant Services industry, we are pretty used to seeing that mediocre mantra played out every day by many of our competitors. Here are a few of the ways that our team delivers an And Then Some experience! STELLAR STAFF: There is simply no way to deliver an exceptional experience without a Stellar Staff! Take a few moments to Meet Our Team and NO- you can’t have them . Working with individuals who dig in each day and literally LOOK for ways to under promise and over deliver is just part of an AND THEN SOME mentality. WHAT YOU SEE IS WHAT YOU GET: The pricing in our industry is complex

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Calculating Your ROI

This past week we made the decision to close our office for a day and have our team attend the Live2Lead simulcast put on by John Maxwell. The event itself was a huge success however determining what the return on investment (ROI) was will be more difficult! With a product or service, the ROI is easy to calculate. You spent X number of dollars on a product, which resulted in increased sales or productivity. Comparing the sales numbers or productivity before and after the purchase of the product will give you your ROI and all of your number crunchers are happy. With staff training, it is much more difficult to calculate the true ROI. How do you know if your investment paid off? How long do you wait

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USE CAUTION WHEN BUYING TERMINALS!

Last week we fielded TONS of phone calls regarding the Fraud Liability Shift and terminals. Here are a few things to consider this week! You are NOT out of ‘compliance’ just because you do not have an EMV reading terminal! You can decide when you upgrade and you do not have to be RUSHED. Some industries have higher ‘Liability Shift’ risks than others. Some industries do not have EMV solutions that can be used yet (the platforms are busily working!) BEWARE of terminal pricing on the internet! We had a merchant call us because they bought their new terminal online and guess what: it was not able to handle EMV or NFC. Our team is available to answer a Liability Shift, Terminal, EMV or NFC questions! 1-888-249-9919 Cheri

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The Challenge

As we look towards the final quarter of 2015 (Where does the time go?), we have an opportunity to finish the year off strong. By focusing on the things we have done so far and clearly defining what we have yet to accomplish, we can meet the challenge to be all we can be. Jim Rohn shared this amazing challenge with so many people and now we would like to share it with you! Have an AMAZING day! Cheri PerryMonday, September 28, 2015

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EMV & NFC: What Do I Need To Know?

We have some exciting changes happening right now in the credit card processing industry. Sometimes, however, the initial excitement and information related to new technologies and (in this case) new card types can be quite confusing!! Here are some of the most common questions & answers related to both EMV and NFC so you can position yourself to make great, well informed decisions for your business! EMV Questions & Answers Q “What is EMV?” A EMV is the current global standard for payment processing with credit and debit cards. It will soon become the standard in the United States as well. Currently, cardholder information is stored on a magnetic stripe on the back of the card. With EMV, that information, and more, is stored in a chip embedded

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