WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
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Fill’er Up!

You can’t give out of an empty vessel! Many new business owners go into their adventure thinking they will have more control over their time and better opportunities financially- being the boss certainly has it perks! But as the days, months and years roll by, many of us end up spending way more than our 40 hours per week crafting our businesses and if we are not careful- we end up with very little personal time. After 22 years in this business, Dean and I decided to TRUST what we had created and the team we have in place. We decided to take an entire month off from work. It was AMAZING- I won’t bore you with all of the details- but let me hit the highlights and

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Why We Work

Two weeks ago, a member of our staff got one of the worst calls you can get as a Mother- your child was involved in a motorcycle accident. She left immediately and I watched in awe as my team wrapped their arms around her- hoping and praying for the best. It doesn’t matter what your J O B is – we all work (at at least we should ) so that we can spend precious time with those we love. So we have the resources to enjoy our lives. How you do your J O B can be permanently affected by the WHY behind the work- I can imagine no better WHY than family. Every time you are tasked with solving a difficult problem or you have to

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Having FUN while you work!

If you’re a movie buff like I am, you’re probably familiar with the line from Stanley Kubrick’s “The Shining” where Jack Nicholson’s character types out several pages of the same sentence: All work and no play makes Jack a dull boy. While the context in the movie is a bit eerie, Jack’s comment is actually truer than you might think! I’ve also heard the old saying “Work is not supposed to be fun ~ that’s why it’s called WORK”. I humbly disagree ~ I believe that work should absolutely be fun! I’m not the only one that feels this way – there has been plenty of research on this topic and many of the studies found quite similar results: it’s imperative for a healthy company to have some

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We Will Never Forget: Thank You!

If you spend any time at all in front of a television set, you know that 3 day weekends are some of the best times to go shopping; according to the advertisers. As a credit card processing company, it is intriguing to see how companies draw business in and encourage people to make purchases but yesterday, I counted 8 commercials that discussed the outdoor barbeques, time spent with loved ones, boating and a myriad of other activities: without mentioning the REAL reason we have these three days off each May. We turned the TV off. Imagine if we were to just take a moment and REALLY contemplate the reason for this 3 day weekend? Wikipedia has this to say about Memorial Day: Memorial Day is a federal holiday

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BOOK REVIEW: Sometimes You Win Sometimes You Learn

This is a review of the book Sometimes You Win Sometimes You Learn, by John C. Maxwell. I learned that even though we always strive for success (which is our desired end result) we actually learn more when we lose. It is better to take action and fail (as long as we learn something from the failure) than to do nothing. John is a great story teller sharing stories from his personal experiences along with the experiences of other well-known people who have overcome shortcomings and mistakes on their way to success. He lines out a roadmap to learn from our losses by breaking down the components of how we can learn when we miss the mark. Many people give up too soon when success is not achieved

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The Art of Hospitality

There are few things that match the comfort of your own bed! So when travelling- there can be some trepidation surrounding your accommodations that is- unless you have friends that are truly gifted in the art of hospitality! Years ago, one of my very best friends and I found ourselves up in the wee hours discussing the little details that make staying with friends more entertaining. For example, do you ‘leave a light on’ like Tom Bodette? How about water in the room and should you leave a little tag or donation jar like many of the larger hotel chains do (think of the revenue!)? Treats in the room is really stepping up your game, but before you invest in that sensor filled refrigerator at your home- you

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