WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
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Latest Posts

You Don’t Have to Love What You Do…

Rohn: You Don’t Have to Love What You Do… …but you have to love the opportunity. Jim Rohn September 20, 2015 You have to love what you do, that’s what people say. But that’s not necessarily true. What is true is that you have to love the opportunity—the opportunity to build life, future, health, success, and fortune. Knocking on someone’s door may not be something you love to do, but you love the opportunity of what might be behind it. A guy says, “I’m digging ditches. Should I love digging ditches?” The answer? No, you don’t have to love digging ditches, but if it is your first entry onto the ladder of success, you should be thinking, I’m glad somebody gave me the opportunity to dig ditches, and

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Should I accept Credit Cards At My Daycare?

It’s funny how technology can change the way we do everything including paying for our child’s daycare! If you own a daycare center, you may have found yourself wrestling with the question; to accept credit cards or not to accept credit cards that is the question….the answer? Depends on your business model and your desired end result! #1- ‘IF IT AIN’T BROKE DON’T FIX IT!’ This may seem like strange advice coming from a credit card processing company but if your current business model does not accept credit cards and you are not experiencing any ‘kickback’ or other pain points with payments- then it would be silly to add credit card processing. A wise person once said- “if it ain’t broke, don’t fix it”. Some signs that you

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Lessons From the Sea

This past week I was able to spend a week in gorgeous Destin Florida. We attended a business workshop and enjoyed every minute. While we were busy learning about how to follow our dreams and create a powerful vision for our future, there were many takeaways that were worthy of sharing! TAKE TIME TO REFUEL: As business owners, we are usually going 100 miles per hour most days per week, month and throughout the year. I’ve spoken to many business owners who do not remember their last vacation and who feel as if they have burned their candle at both ends. Taking some time, every 90 days, to disconnect from the business and spend some time reflecting and refueling can have such positive impacts on and in your

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Under Pressure

Life is filled with opportunities to LIVE and LEARN! This past weekend, I was out on the back patio doing a little pressure washing. When I was done, I realized that I had done more than blow a little dirt off the back patio, I rediscovered the POWER of being UNDER PRESSURE! PURPOSE- There are so many things to be done in our lives and just like my pressure washing excursion, we simply have to determine what our purpose is. Without a game plan, we can end up at the end of the week, month or year having accomplished very little. When we are not focused, we tend to get sidetracked and much less effective. The patio was my purpose but it was VERY tempting to consider tackling

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A Quick Conversation on Texting

It was not so many years ago that TEXTING was- well a little weird! Today, it feels like a major way to communicate. Even the credit card processing industry has been deeply impacted by texting. You can DONATE via text, MAKE a PAYMENT via text, get CONFIRMATION of payment via text and keep track of your spending via MESSAGE ALERTS using text messaging. While many of us know some COMMON texting acronyms (LOL, ROTFL) I thought we would have some fun today looking at some lesser known symbols and acronyms that might relate to our businesses! Productivity is very important in your business so if you happen to see o-&-< on your team member’s cell phone- BEWARE! It means Doing Nothing! Yes- there are ways to communicate that

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Rites of Passage

Total Merchant Concepts turned 21 years old this month- no small feat in the business world. Since we started the business the same year our son Tyler was born, he also turned 21 this month! During our celebration, a few things reminded me of the various Rites of Passage not only in our personal lives, but in the lives of our businesses. LONGEVITY IS EARNED: In order for a child to grow into a 21 year old, certain precautions have to be taken. Safety measures and guidance are required. Our businesses are no different. In order to have a long standing business, we need to consider putting systems into place that provide the guidance and feedback that will insure our survival. BE SELECTIVE ABOUT WHO YOU HANG AROUND:

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