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WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
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WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
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Latest Posts

Life Outside Of Your Comfort Zone

Cheri Perry October 22, 2019

In order to reach our goals and dreams, oftentimes we have to venture outside of our comfort zones because that is where life gets interesting! You might be thinking ‘interesting’- GREAT! I do not need any more ‘interesting’ in my life and operating every single day is tough enough without moving outside of my comfort zone! But hear me out- there truly is LIFE: Outside of Your Comfort Zone. COMFORT ZONE DEFINED: (Psychology) a situation or position in which a person feels secure, comfortable, or in control. I’m Doing Fine in My Comfort Zone: How bad could it be? Secure, comfortable, controlled? If you think your comfort zone is exactly where you should be operating- then it’s time to ask yourself a few questions. 1. Have you taken

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Don’t Give Away $$

Cheri Perry October 1, 2019

With the Holiday season right around the corner we wanted you to be aware of a very popular scam that happens. With SOLID processes in place, you can prevent this type of fraud from happening to you and your team! Here is the most recent scenario: A customer/member walks into your business or Credit Union and attempts to make a purchase or process a cash advance. When you run the card, you receive an error message – typically “Call” or “CIB” which stands for ‘Call Issuing Bank’ or possibly “Hold Card”. The customer calls their “issuing bank” in an effort to resolve the matter and hands you their phone with the “bank” on the line. The helpful “bank representative” walks you through forcing the transaction through your terminal,

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Little Things Make a BIG Difference!

Cheri Perry August 26, 2019

We have all experienced that ‘little extra’ that made a BIG difference! And while it is easy to see how those small measures impact our businesses, it is also very easy to overlook them while getting everything else done! Here are a few ‘Little Things’ that make a BIG Difference in the Merchant Services Industry- it is our hope that you will assess your current relationship and REQUIRE that your merchant services provider deliver BIG TIME on the Little Things! FULL DISCLOSURE: Fee structures vary, depending upon the specific needs of each business. Excellent merchant services providers are careful to outline every detail and help you determine which of the options is best for you. Less than credible providers skim thru the pricing and rely on the prospect

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One Size Does Not Fit All

Cheri Perry July 22, 2019

I remember the first time I caught Tyler wearing his Dad’s shoes- what a sweet moment. Little did I know that time would fly by and pretty soon that sweet child would be wearing shoes even larger than his Dad’s size 12’s! No- one size does not fit all and while that precious childhood memory is a great reminder of that fact, the improper fit for any business solution does not yield the same cheerful results. In fact, choosing a business solution that does not fit your business specifically, can have damaging results. Let’s see what happens in the credit card processing industry, if the wrong solution is selected: TOO BIG: There are lots of robust processing solutions that can run many parts of your business and if

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We Are In This Together!

Cheri Perry April 22, 2019

Owning a business can be as thrilling as a great roller coaster ride! All the ups and the downs in business and it just makes sense that those experiences would fuel our forward progress and if we let them, the forward progress of others! Here is what we have learned over the years. Every Business Has The Same Basic Elements: No matter how different businesses are, they all have the same basic elements. Sales, Cost of Goods Sold, Employees, Vendors, etc. No matter what challenges you face it is a safe bet that others have gone through the same challenges. Knowing that all businesses are connected can give us a sense of not being alone- no matter how arduous things may seem. The beauty in realizing this truth

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Understanding Interchange

Cheri Perry April 20, 2019

The pricing in the credit card processing world is complicated! So many terms and fees are bandied about that it is no wonder business owners are fed up with all things related to Merchant Services! In today’s marketplace, percentage only options have gained a ton of ground because of the pricing and fee confusion our industry has created. This oversimplification has lead to many businesses being overcharged (again!!) for the service of credit card acceptance. Our goal during this blog is to explain the basis of all credit card processing fees: Interchange (we will explain other industry terms, fees & processes in upcoming blog entries) When you see this Bicycle please look for explanations as they relate to a Bicycle Shop. Interchange reimbursement is the term used to

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