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A New Year has begun and for many it means time for resolutions and refocusing! Here at TMC, we are looking at ways to be of MORE service and add more value to those who partner with our company. We are excited to let you know that our merchants & referral partners are going to benefit from our renewed commitment and focus in some exciting business building areas! Here is a glimpse of things to come in the New Year! Excellent Customer Service: this is our PASSION at TMC and we are always in the process of improving our level of service. There are tons of books to read, classes to take and seminars to attend for more information. We will (of course) turn to our most valuable

The more online transactions you process, the more risk you have in being exposed to fraud. Selling items online is convenient for your customers and increases sales for your business, but there is a risk involved and it’s much higher than in face-to-face transactions. When neither the card nor the customer is physically present at the point of sale, the merchant experiences the greatest exposure to disputes, chargebacks and fraud. The following security measures can help reduce fraud exposure for online transactions. Authorize every sale on the order dateAuthorizations are valid for a specific number of days which can range from 48 hours to 21 days depending on the merchant category code. Merchandise must be shipped and sales must be deposited within these timeframes or the authorization will

It seems hard to believe that we are just a few days away from our annual Thanksgiving Day celebration! After the family gatherings, the feasting & festivities (and of course the mid afternoon naps!)- many people begin the planning and preparation for BLACK FRIDAY! Let’s take a look at the origin of the term and some statistics. The day after Thanksgiving has been the unofficial start to the Christmas shopping season since the 1930’s but the history of the Friday after Turkey Day began in 1966 when the term ‘Black Friday’ was used to describe the overcrowded streets and shopping conditions in Philadelphia. Today, overcrowded stores and streets are still a part of the scene but we have also added Internet Shopping, 24 Hour Shopping and some have

Our blog today is dedicated to the word Integrity: a word that is easy to say and much more difficult to find! The word ‘Integrity’ is derived from the Latin word Integer, meaning untouched, hence, undivided, whole, equivalent. Webster defines ‘Integrity’ as: in·teg·ri·ty /?n’t?gr?ti/ Show Spelled[in-teg-ri-tee] noun 1. adherence to moral and ethical principles; soundness of moral character; honesty. 2. the state of being whole, entire, or undiminished: to preserve the integrity of the empire. 3. a sound, unimpaired, or perfect condition: the integrity of a ship’s hull. As a company, we define Integrity as keeping our promises. Doing what we say we are going to do Treating others the way we would like to be treated Consistently looking for ways to be of service Putting our best

Unless you want your business to suffer the fate of the two little pigs, we STRONGLY suggest making sure your FOUNDATION is strong! Creating a business founded on the principles that endure makes everything manageble. And lets face it, business ownership is riddled with obstacles, challenges and situations that really require a rock steady foundation. Here are a few foundational tools! START WITH YOUR CORE When you have a clear set of values for your company, it’s like having a road map. Core values like Integrity, Passion and Excellence lay a foundation that lets your team know that you have standards that must be kept. They send a powerful message and keep your entire organization on the road to delivering a wonderful experience. KNOW YOUR NICHE’ When you