We do multiple training sessions each week for our referral partners across the country. Our goal is to arm our referral partners with a basic

How are you with technology? For most of us, technology is something that resides peacefully in the background of our lives until one day- IT

As a small business owner, I have always been told that ‘the customer is always right’. As a consumer, I am well aware of the

Every time you turn around, someone’s credit card is being compromised- CREDIT CARD FRAUD is organized crime (A 52 Billion Dollar Industry) and as business

There are 120 hours in a 5 day work week and we spend 1/3 of those hours with our Co Workers. So it is no

Last week we talked about Interchange- the base for all credit card processing. Today, we are going to discuss the process & fees related to

We have recently made some COOL updates to our Facebook page (www.Facebook.com/TotalMerchantConcepts) and our team is currently investigating the impact that Social Media has on

Last week’s ‘Whopper of a Breach’ article regarding the $200K in fines levied against a Burger King Franchisee, caused alot of our merchants to call

In February of last year, we discussed the IRS reporting requirements statute, which was added in November of 2009 to the Housing Assistance Tax Act

When I train our referral partners to send their members to our company, I make some HUGE promises related to the level of service they