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In July of last year, we reported the changes that were coming with regards to the ability of merchants to ‘ surcharge’ or add a fee when their customers paid with a credit card. (See the article here) For years, the practice was prohibited by Visa/MasterCard but just like the rest of the credit card processing industry, the landscape for surcharging has changed. THE REGULATIONS: CHANGED!In November 2012, the United States District Court for the Eastern District of New York preliminarily approved a proposed settlement agreement in the In re Payment Card Interchange Fee and Merchant Discount Antitrust Litigation. As part of this settlement, Visa is required to implement certain Visa International Operating Regulation rule changes, including the ability for merchants in the U.S. and U.S. territories to

There are few things as therapeutic as writing everything down. For centuries, great treasures of words have been found in the journals of historical figures and those we love. Today, I would like to share an article by Jim Rohn that gives you several compelling reasons to start and keep a journal. Please enjoy this excerpt from his How to Use a Journal audio CD. Keeping a Journal-One of the Three Treasures to Leave Behind by Jim Rohn (excerpted from his How to Use a Journal audio CD) If you’re serious about becoming a wealthy, powerful, sophisticated, healthy, influential, cultured and unique individual, keep a journal. Don’t trust your memory. When you listen to something valuable, write it down. When you come across something important, write it down.

Now that we have escaped the dark prediction of the Mayans, we have another ‘END’ to contend with; the end of the year! In one week, we will say goodbye to 2012 and welcome a New Year. In other words, we have 7 days to tie up the last 365! Here are 5 steps to help you HANDLE THE END: 1- TIDY UP YOUR ‘END OF YEAR’ GOALSIt is AMAZING what you can accomplish when the timeline is short! With one week left in 2012, take a look at what your goals were and tackle the ones that can be completed within the next 7days. It may not be easy, but a dedicated team of professionals can move mountains when they put their minds to it. The added

After the events of December 14th, 2012 in Newtown Connecticut- it seems difficult to make sense of the senseless violence in our world. Anger, hatred, opposing viewpoints and every other reason we have to be at odds with each other, just doesn’t make the loss of 20 innocent children any easier to explain. Our weekly blog is typically dedicated to a business topic or industry related theme that can help the businesses we serve. Today, our blog will be about the state of Disconnection & Isolation that leads to these types of horrific events. I believe the topic can also be of use in our businesses; if we take the time to find more reasons to know our customers, add value and to be of service: if we

The credit card processing industry is changing rapidly. Last week, I had a merchant ask me if I thought there would be any major changes in the credit card processing in the next several years. My immediate response was OF COURSE– it is one of the reasons why we love the industry so much. We never get bored and we are always working to stay up to speed on the changes . I then went to my resources and found a good video on the use of plastic and the chip technology we are already helping our financial partners with. The video is brief and worth the time- click on the picture and take a quick glimpse into our future! Cheri PerryMonday, December 10, 2012

Growing up, I was the oldest of my 5 siblings and if you asked me who was in charge, I would tell you that it was me; of course! But in our every day world, we sometimes believe that outside sources, other people and even the weather are ‘in charge’ of what happens in our lives. The following article was written by Jim Rohn and it really speaks to the question of Who Is Really In Charge? I hope you enjoy it as much as I enjoyed ‘thinking’ I was in charge of my siblings so many years ago! November 12, 2012 Who Is Really In Charge? by Jim Rohn Finally, the elections are over. Some of you are certainly very happy and some are probably unhappy with