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Shaggy’s song: It Wasn’t Me, is so ridiculously funny- it is sad. It also tells the story of what is happening in our society today. People are looking further and further away from the ‘man in the mirror’ to fix the challenges they face. Today, I want to take a look at how personal responsibility affects our world in the three areas that are the most familiar to me- I am certain you can relate! As a Mother, a Wife and a Business Owner, I deal with personal responsibility on a daily basis and believe that we should get an entire generation to start wearing shirts that say: Personal Responsibility: GET SOME!! (food for thought!!) Being a Mommy BEGINS with personal responsibility. The overwhelming sense of being responsible

Change is something that most people……”LOVE”…… Daylight Saving Time is one of the easiest changes that people get to deal with each year but have you ever wondered why we change the clocks twice a year (time to change the batteries in your smoke alarms as well!)? I did a bit of surfing on the internet and found a great site that covers a TON of information related to the history of Daylight Saving Time. So after you get done changing the time on your Credit Card Terminal (see a list below and call our office if your terminal or device is not listed!! 1-888-249-9919), click here: DAYLIGHT SAVING TIME HISTORY for more fun information and EMBRACE change- it is the only constant thing in our lives! Sir

Credit card fraud is a 52.8 BILLION dollar industry so its no surprise that there are lots of tools available that are designed to prevent credit card fraud. The Card Verification Value (CVV2) is the 3 digit code on the back of the credit card (4 digits on the front of AMEX cards). The 3 or 4 digit code is designed to add an extra layer of credit card fraud protection although many experts question its effectiveness. Knowing what the code is for and how the code is used can be a big help. Cheri PerryMonday, October 28, 2013

It is simply amazing how accustomed we have become to mediocre or poor service. As a society, we have come to expect lackluster service and are surprised when we find someone who cares enough to make their job worthwhile! Last week I called the Secretary of State’s office to get a general question answered and was greeted by Heather. She was truly a breath of fresh air and at the end of our call I thanked her for her cheerful professionalism- she said that she wanted the person on the other end of the line to feel like she cared: Mission Accomplished Heather As part of our first day of training at TMC, we have our new staff members read The Simple Truths of Service. One of our

Over the weekend, I had the opportunity to learn a few lessons while doing one of the most basic of things- TAKING OUT THE TRASH! It happened innocently enough, the garbage had piled up and it was glaringly apparent that the time to empty the trash container was upon me! The guys were out of town so the task fell to yours truly; here is what I learned: Garbage Is a Natural By Product: We all produce some type of garbage! Whether we are tossing away used containers or emptying our minds of old or outdated information, we humans naturally produce garbage. It does not matter what stage of life we are in- we are constantly accumulating and then shedding the excess (garbage) in our lives. Many times

It is with a heavy heart that I write this week’s TMC Blog. As a BUSINESS- each week brings a laundry list of plans and projects that need to be completed. This week, I want to use our Blog space to encourage our team, our merchants and our vendors to focus on What Really Matters. For those of you who have been following the AT/RT Cancer struggle of Miss Phoebe Fair (Zig Ziglar’s Great Grandaughter)- you should know that she lost her struggle over the weekend; Phoebe was just 4 years old. You can read about her journey by visitng AN ATYPICAL MIRACLE. Her parents provided an incredibly honest, brave and heartfelt accounting of their journey, in their blog. People matter in our chaotic world! Above & beyond