In a perfect world, every business would be profitable and only close when a happy owner decided to retire. In a perfect world, every ownership change would simply be a transfer of vendors to the next owner. In a perfect world, every merchant services provider would help new business owners honor their agreement with a previous processor. And, in a perfect world, every merchant would fulfill the terms of their merchant agreements. Unfortunately, we do not live in a perfect world; businesses close unexpectedly, ownership changes can be riddled with challenges, very few merchant services providers take the time to find out what a previous processor’s terms are and quite a few merchants do not hold up their end of the agreements they sign. Here are a few

If you spend any time at all in front of a television set, you know that 3 day weekends are some of the best times to go shopping; according to the advertisers. As a credit card processing company, it is intriguing to see how companies draw business in and encourage people to make purchases but yesterday, I counted 8 commercials that discussed the outdoor barbeques, time spent with loved ones, boating and a myriad of other activities: without mentioning the REAL reason we have these three days off each May. We turned the TV off. Imagine if we were to just take a moment and REALLY contemplate the reason for this 3 day weekend? Wikipedia has this to say about Memorial Day: Memorial Day is a federal holiday

Everybody’s Broken is one of my favorite Bon Jovi songs- because it feels so true for me and maybe you can relate as well! As a business owner, I am blessed to be surrounded by team members and other business owners that are going through the same daily routines, struggles and situations that I go thru and listening to that song reminds me that I am not alone on this journey. This past Friday our team gathered for our weekly meeting and had a heart to heart conversation exploring some questions that most people would not think of as ‘Business Conversation’ material but I gleaned a few nuggets from the meeting that I think all businesses owners can profit from: GET PAST THE SURFACE TALK Putting a strong

Accepting credit cards has given lots of business owners incredible benefits! Getting Paid More Quickly Increasing Ticket Sizes Expanding Market Share …just to name a few. But with the GOOD- there comes a little bad! We wanted to send a shout out to our merchants (and FUTURE Merchants ) to let you know that we are approaching a season in the credit card processing industry that tends to bring out the WORST elements. Industry adjustments that call for rate increases and equipment upgrades bring the solicitors in our industry- out in force! You will want to keep a couple of things in mind in order to insulate yourself from the less than scrupulous visits and calls you are about to receive!! EQUIPMENT UPGRADE REQUIREMENTS: Currently we have two

Welcome to the NEW MasterCards: 2 Series BIN It was bound to happen, the need for additional card numbers for the #2 card in the marketplace! Here are a few basic Questions and Answers regarding the new cards, the times frames and any penalties associated with not being able to accept the cards. Cards with 2-series BINs started being issued earlier this year (2017). Timing Who’s affected? What’s happening? January 2017 and beyond All ecosystem participants Issuers may be assigned 2-series BINs June 2017 All ecosystem participants Merchant and ATM field testing and compliance program begins How does this affect our merchants? All merchant POS (Point of Sale) terminals must be ready to accept 2-series BIN payments before June 30, 2017. Non-compliant businesses risk facing fines of up