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WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
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WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
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Poor Service is Costly to Both Consumers and Businesses

Peter Davy September 23, 2024

Last Winter I was getting new tires on the company vehicle at a local tire shop. A big storm threatened our area, so the tire shop was busy with clients and workers trying to stay ahead of the storm… After what felt like forever, I approached the front counter to better understand what was happening. The Service Technician I was speaking with quickly checked and then, after a brief argument over the phone in front of me, blamed his co-worker for a mistake and told me I would be waiting even longer. This made me realize that not only had I just witnessed a poor display of service, but I was also doubting the honesty and integrity of the shop and the work they were doing. Eventually, I

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Become the Expert in Your Niche

Guest Blogger September 16, 2024

I always get so much great information out of my favorite magazine: SUCCESS This article is very helpful when you are looking for more ways to set yourself apart from your competition. Becoming the ‘Go-To Person’ or Expert in your field is one of the very best ways to increase visibility and ultimately- your bottom line!  Enjoy the article and then take some action steps to become, the one they call! How to Become a Sought-After Expert BY Elisa Henry Success.com

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Put the LOVE back in your Business!

Cheri Perry September 9, 2024

  Like most partnerships, things can sometimes be complex. When this happens, we have to focus on the BASICS to get the complex issues ironed out. The credit card processing industry is a mess of fees, regulations, issues and the list goes on. Hopefully, these strategies below are useful to you and can help you keep the passion and the love for your business alive. When you are done reading them, please visit our Facebook page (the link is listed below) to share your thoughts and ideas! Together, we can help each other out. #1- KNOW YOUR WHY When times get tough (financial barriers like COVID, customer issues, vendor challenges, employee concerns, etc.), we always take a step back and remind ourselves WHY we started our business in

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Leaving a Legacy With Your Business

Cheri Perry September 2, 2024

 How does what you do for work, make a difference in the world? I know very few business owners who have not pondered the answer to that question! All of the hard work, planning, competition, and frustration (the list goes on and on) has got to be for something. So- have you considered what LEGACY you will leave with your business and your life’s work? This month, we are taking a look at how we can make a long-term difference in the world by being intentional about the Legacy we leave with our business. We have created the following acrostic to give you something to think about when it comes to leaving your personal or professional LEGACY. LOVE – Legacies begin with LOVE– something you love, to be more

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Need Better Tracking This Tool Might OVER Deliver

Cheri Perry July 1, 2024

One of our longest term clients contacted us recently.  They were walking through an auditing process and realized they needed better tracking tools for the revenue they accepted from their clients.  I LOVE that they called their team at TMC- we work diligently to be MORE than ‘just a processing partner’ and after working with us for over 20 years, they did not know if we could help but wanted to check just to be sure. After speaking with the owner and her daughter, it became apparent that the old equipment we had in their shop was working but that a new, updated tool would be able to solve more than just a reporting challenge!CLOVER is a wonderful and robust tool that can do so much more than

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Developing a Culture of Positive Growth

Cheri Perry June 24, 2024

Developing a Culture of Positive Growth and forward progress has been something I have worked on for years! The idea of turning my Credit Card Processing Company into so much more- has always fascinated me and made working in the business anything but mundane! Today, TMC is a rare company- a place where people GO TO GROW and a place where people take enormous pride in their work and the impact they have on people.   The beautiful part about this ‘second baby’ of mine is that it is also a profitable, systemized business that offers great career opportunities for existing and new team members.  Looking back over the years, the transition from ‘business as usual’ to ‘business with a heart & a purpose’ was not easy but it was

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