WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
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Latest Posts

Be Careful What You Click On!

This time of the year, more than any, you need to be very aware of what you click on! Have you ever had your heart skip a beat after clicking on something, or opened an email attachment, initially thinking it was legit, but then realizing something just doesn’t feel right? Chances are that you, or someone you know, may have been a victim of an attempted email phishing scam. Over the years there have been various kinds, from erroneous UPS delivery notices, to web sites that are replicated so close to the real thing, that you would have a hard time believing it’s fake. The good news is:- there are things we can do to minimize the chances of falling victim to one of these scams. In general,

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Upselling – Pushy Sales or Customer Service?

What comes to mind when you think about “Upselling”? Somehow the word has the connotation of being a pushy salesman or brings to mind the TV ads you feel are over when you hear “BUT WAIT!” or “THERE’S MORE.” No business wants to be known for pushy salespeople or trying to sell people things they don’t need just to get more cash in the drawer, but let’s take a deeper look into what we call “Upselling.” When done for the right reasons, upselling becomes effective customer service that can make your company stand out in the crowd and become the place people want to go for excellent service and knowledgeable people that care. Have you ever purchased a washer or dryer and when you tried to hook it

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There is NO PLACE LIKE YOUR Business

In the movie The Wizard of Oz we all sat glued to the television set while the Scarecrow found his brain, the Tin Man found his courage, the Lion found his heart and Dorothy realized there was no place like home. Creating an award-winning culture in our businesses can sometimes feel like we need a Wizard! Someone behind the magic curtain whispered those words of encouragement that eventually helped us realize what we had all along! Years ago, if you would have told me that my company would be consistently awarded for the type of culture we created- I might have looked at you as that brainless Scarecrow- wondering what in the heck you were thinking! Why? Because before we implemented DISC (a Wizard-like tool) and a myriad

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Using Recurring Donations to GROW Your Organization

There is a TON of competition in the market place for the discretionary dollars Non Profit Organizations need to attract. Businesses and consumers alike, are looking for the just the right cause to put these dollars to work and guess what else they are looking for? An EASY way to do it! Here are some reasons why making sure your potential donors have access to a RECURRING PAYMENT option can help your organization attract more donations on a more frequent basis! Donor Convenience: By allowing donors to sign up once for an ongoing gift, you are saving them the time and effort of sending a gift each and every month which also increases the chances that you will receive the monthly gift. Donor Loyalty: Donors have many options

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5 Things To Increase Teamwork

There are 120 hours in a 5 day work week and we spend 1/3 of those hours with our Co-Workers. So it is no surprise that TEAMWORK is a huge topic of discussion within the business world! Here are 5 things you can do to increase, encourage and improve TEAMWORK– where you work! 1- Keep The Bar High Working in an atmosphere where Excellence is the name of the game- encourages staff members to perform at their best. Since each member’s performance impacts the overall TEAM performance- setting high standards is one of the best ways to encourage TEAMWORK! People love to be involved in something larger than themselves and being part of a successful, excellence-minded company can produce great results both individually and as a team. 2-

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Do It Like Disney!

It is impossible to spend time in Florida and not FEEL the impact of Disney! If you have never read up on the magic created by Walt Disney, I assure you you will find his story to be an absolute treasure of business lessons: check out this video! (As Dreamers Do: Amazing Life of Walt Disney) This week, our daily social media posts will feature a character from the wonderful world of Disney and thought to help you with your business and HAVE MORE FUN doing business like Disney! One of the things I love the most about Walt’s work is his cast of characters- his team. In business, we need to surround ourselves with a strong cast of characters to help our businesses grow. It has often

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