WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
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Latest Posts

Let The Growth Continue!!

Like any plant, the growth of the Chinese Bamboo tree requires nurturing – water, fertile soil, sunshine. In its first year, there are no visible signs of activity. In the second year, again, no growth above the soil. The third, the fourth, still nothing. The gardener’s patience is tested and he begins to wonder if his efforts (caring, water, etc.) will ever be rewarded. And finally in the fifth year – behold, a miracle! The Chinese Bamboo experiences growth, above the ground and what growth it is! 80 feet in just six weeks! Just like a gifted gardener, business owners tend to their businesses. Progress can often be slow. It can be frustrating and unrewarding at times. In fact, each time we add new products, new services, or

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To HIRE or Not to HIRE?

I remember sitting in a job interview many years ago and being told I did not have enough experience to be awarded the job. How in the world was I supposed to GET experience if they would not hire me?? That particular ‘experience’ would season the way I would hire people as a business owner in the future. Experience is a double-edged sword- we often gain experience by figuring things out while we are on the way to becoming proficient! When we are looking at filling positions here at TMC, we definitely ‘consider’ work experience but not how you might think! Here are the top 5 things we are looking for before we make a HIRING decision (in the order in which we feel they are important): 1-

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The REAL Cost

How do you determine the REAL cost of credit card processing? With so many different fees, charges, pass-throughs, interchange, flat rate, etc., it is nearly impossible for a business owner to understand what they are REALLY paying for processing. We get asked all the time “what fees do you charge- what is the COST?” And while the fee structure is a critical component- the actual COST of a merchant account goes much deeper. When you select the right Partner rather than the one size fit’s all” scenarios, that can be GOOD for your bottom line. Here are a few things to consider when evaluating your current solution or a new processing partner. OVERALL EFFECTIVE RATE: When you divide the fees paid by the volume processed – you get

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The Power of Partnerships

Have you developed some great business Partnerships over the years? Are there clients and customers who have become a part of your “inner circle” whose opinions you value and counsel you seek? Few things can match the energy generated by Powerful Partnerships! There was an article in the July 2007 issue of BusinessWeek SmallBiz. It stated that “a partnership is usually hatched in a state of inspired optimism when two or more seemingly like-minded individuals come together with an idea to create a product or service and develop it into a business”. Consider Bill Gates & Paul Allen. Their partnership created one of the most recognized businesses on the planet; Microsoft. They combined their passion and worked together to amass a fortune and change the lives of everyone

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Looking For Efficiency

Do you have areas in your business you feel could run a bit more efficiently? We can certainly relate, and although it can take a little tie out of your already busy day, efficiency is one of those concepts that simply must be implemented in our businesses to ensure that we remain viable and productive in today’s competitive business climate. Just this past week, our team programmed over 100 terminals for new merchants and referral partners. We program a lot of terminals but 100 in a week is more than we typically do. It is not surprising that during that process, we found a couple of different ways to speed up the download process and new ways to become more EFFICIENT! You might think that a company that

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Make Your Life Easier: PICK THE RIGHT PARTNERS

There are so many things to do every day as a business owner so figuring out ways to MAKE OUR LIVES EASIER- just makes good sense! Whether it is finding the right products, the right staff, or the right business partners- we really can make a difference in our crazy world, by making some great choices. Since we know a few things about being a GREAT business partner. Here are FIVE things you need to REQUIRE when looking for a Credit Card Processing PARTNER: Integrity: Having a processor that will guide you in using the RIGHT processing solution regardless of their financial gain is very important. As your business grows, your needs will change so being able to count on integrity-based information is very important. Knowledge/Expertise: With the

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