WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
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Latest Posts

Understanding Interchange Rates: A Simplified Guide for Business Owners

Credit card processing can be confusing for business owners, with all the different rates, terms and fees. One common pricing structure is the percentage-based model, but this can sometimes lead to businesses paying more than they should. The goal of this post is to explain the Interchange fees, which are the core of all credit card processing charges. What is Interchange? Interchange is the “wholesale price” for processing credit card transactions, set by Visa and MasterCard (and their stakeholders like banks). It’s the price paid by a merchant’s bank to the card-issuing bank whenever a credit card is used. You can think of Interchange rates as similar to the cost of parts needed to build a bicycle—it’s a base cost from which everything else is calculated. Interchange rates

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Why are there so many different rates on my Processing Statement?

I recently received a call from a longstanding merchant who asked me this question: What do all of the rates mean on my statement? I LOVED the question- especially coming from such a loyal merchant who admitted to reading very few statements since they hired us 9 1/2 years ago! So here is your answer my friend: Qualified Check Card Rate: This rate is applied to swiped cards that are attached to a checking account. The % is one of the lowest you will pay. Check Cards can be identified because they typically list Debit or Check Card on the face of the card. They can also be used with a PIN number but then Debit processing rates would apply instead of the Qualified Check Card Rate. Qualified

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What are 3 things you MUST Know about Credit Card Processing?

As complicated as the credit card processing industry can be, there are only 3 things you REALLY need to know.  #1 Understand The Rates There are 500+ tiers of pricing when you combine all credit/debit card types. It is important to familiarize yourself not only with the pricing but also how the pricing relates to your specific business Card pricing rates vary based on card type and how the cards are processed. Take some time getting to know both VISA INTERCHANGE and MASTERCARD INTERCHANGE rates. Remember that Interchange is the cost before any markups and before the costs or markups associated with capturing, authorizing, and settling each transaction, essentially the “wholesale” cost.  When you have a great understanding of the various card types and the actual costs, you

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Does your Business Provide an Exceptional Educational Experience?

Have you ever purchased something, asked someone for assistance, and had someone say, “I don’t know – I just sell them! Unfortunately, that kind of mediocre service is all too prevalent these days, but it doesn’t have to be! You can be the “talk of the town” in a good way by implementing a process to guide your customer service expectations! Here are a few things we do to set TMC apart from the competition and deliver an exceptional experience for both our team and our clients – It requires a little “above and beyond” thinking, but it’s worth it to provide “above and beyond service”!     Educate and Acknowledge Don’t leave it to chance! Educate your team on what a great experience looks like. Acknowledge the

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Is Your Relationship Builder Doing Accounting?

How is your team wired? If you are lucky like we are, you have people on your team who can (and DO) whatever is necessary to make things work the way they should. However, there is a big difference between a staff who does what they must and a staff who does what they LOVE! In order to deliver on the promises of Excellence, Stellar Service, and a Top-Notch Experience- teams need to be filled up with the Right People, sitting in the Right Seats, who are doing the Right Work! Defining your objectives and identifying the specifics related to a person’s talents and abilities is not an easy task, but it will prove to be a worthy investment of your time, energy, and yes- your money! Here

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Never Stop Growing!

Like any plant, the growth of the Chinese Bamboo tree requires nurturing – water, fertile soil, sunshine.   In its first year, there are no visible signs of activity.    In the second year, again, no growth above the soil.     The third, the fourth, still nothing. The gardener’s patience is tested and he begins to wonder if his efforts (caring, water, etc.) will ever be rewarded. And finally in the fifth year – behold, a miracle! The Chinese Bamboo experiences growth, above the ground and what growth it is! 80 feet in just six weeks! Just like a gifted gardener, business owners tend to their businesses. Progress can often be slow. It can be frustrating and unrewarding at times. In fact, each time we add new

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