WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
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Road Trips, Forgotten Bags, and Finding Gratitude in the Unexpected

Road Trips, Forgotten Bags, and Finding Gratitude in the Unexpected

Great morning, friends!


If you know me, you know I love to share my road trip lessons, and my recent trip to California was no exception.

It started with a glorious sunset Thursday night, which led to me staying up way too late. That set the stage for my very first lesson of the trip the next morning…The Forgotten Bag

I arrived at the airport, smiling and chatting with a few people as we deplaned. It was such a nice day, so I decided to walk over to Terminal A to grab my rental car.
Everything was smooth sailing… until I opened the back door to put in my luggage. That’s when it hit me.
No luggage.
I had left my bag in the overhead bin on the plane.

 

Gratitude in Action
I quickly locked up my rental car and hustled back to the terminal, where three kind souls, Antonio, Lisa, and Bella who made sure my bag was returned to me safely.
And in that moment, I paused. I reflected. And I realized how blessed I am.
Here’s what I took away from that simple (but very real) detour:

  1. Even if my bag had been permanently lost, there was nothing in it I couldn’t replace.
  2. Gratitude is my resting place. Because of that, I was able to focus on the gifts in the moment instead of the inconvenience.
  3. A delay or change in plans is never the end of the story, it’s just an opportunity to keep walking.

 

In all my years of travel, I’ve never left a bag on a plane. But Friday reminded me to slow down, reflect, and return to gratitude.

 

Your Business Lesson for October
Just like my little bag mishap, sometimes in business we need to pause, reset, and remember what really matters. Small changes can bring big results and gratitude helps us see opportunities instead of obstacles.
This month, we’re encouraging business owners to take that next small step toward growth:
Try a Gift Card Program – Perfect for the upcoming holiday season, gift cards keep customers coming back and attract new ones.
Run a Quick Rate Review – Use our calculator to see if your current processing rates are really serving your business. A few minutes today could save you a lot tomorrow

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