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WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
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WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
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Best Practices For ‘Card Not Present’ Merchants

Best Practices For ‘Card Not Present’ Merchants

Now that we are settled in to the EMV cards, the anticipation remains about credit card fraud and where it will increase as a result of the enhanced card present security. Most anticipate an increase in Card Not Present fraud. Accepting cards over the phone or via the internet can be a bit risky these days so it is important to take the necessary steps to protect your business when you do not have access to the card or the card holder!
Visa has many tools to help merchants minimize the risks associated with these types of transactions and their article TAKE THE ORDER BUT DON’T GET TAKEN is a great place to start.
Once you have read the article above (click on the link), consider the way you are handling these sales and then consider these additional steps-
On larger orders, call TMC to verify the cardholder’s information (not a TMC merchant? Give us a call @ 1-888-249-9919)
Set limits for online transaction sizes
Consider using address verification and delivery confirmation
Be sure your online system is PCI Compliant
Small preventative measures can save you big money when it comes to accepting cards over the phone or via the internet! If you have any questions on these tips or the article- please feel free to contact our staff @ Service@TotalMerchantConcepts.com

Cheri Perry
Monday, December 5, 2016

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