Trustindex verifies that the original source of the review is Google.Mark Racowsky2024-02-12I needed the TMC services for no more than a 4-hour showing, being a hobby artist displaying his work for a pre-Christmas sale at a friend's boutique. I was certain Total Merchant Concepts Inc would not want to bother for such a small return. I was totally wrong. Not only did the advisers assigned me help me get set up, they did it with care and enthusiasm. I received cheerful, expert, step-by-step instructions setting up my card reader including a walk-through sample "purchase" using my own card and then backing the purchase out illustrating a refund. I've never been a merchant, so these operations were completely foreign to me, but the Total Merchant Concepts Inc team brought me confidence and on the night of the showing, every transaction went off without a hitch - even debit cards. It's an absolute do-it-again for Total Merchant Concepts Inc next year when we repeat the show. If any question remains, I wholeheartedly recommend Total Merchant Concepts Inc for point-of-sale card transaction systems.
Owner's reply
Thank you for sharing your wonderful experience with TMC, Mark! We are thrilled to hear that our team provided you with excellent service and support for your art showing. Your kind words and recommendation mean a lot to us. We look forward to working with you again next year for the repeat show. Thank you for choosing us for your point-of-sale card transactions.Trustindex verifies that the original source of the review is Google.Culpeper Dental Associates2024-01-25Excellent customer service. Half the price of our old processing company. Could not recommend more! Alex is my contact and she is still checking on me!
Owner's reply
Thank you so much for your kind words! We're delighted to hear that you're pleased with our customer service and pricing. We're here to support you, and it's great to know that Alex has been so attentive. Your recommendation means a lot to us. We're always here for you and your business!Trustindex verifies that the original source of the review is Google.Caleb Yeykal2023-12-24Daniel has been great to work with. Excellent customer service.
Owner's reply
Hi there Caleb! Thank you so much for the positive feedback about Daniel. We're thrilled to hear that he provided you with great customer service. We'll be sure to pass along your kind words to him. If there's anything else we can do for you, please don't hesitate to reach out. We appreciate your support and look forward to working with you again soon!Trustindex verifies that the original source of the review is Google.Wayne Singleterry2023-12-16TMC has provided the best experience with processing I have had in 28 years of self employment. Their attitude and response to local businesses is truly a hallmark of their commitment. I couldn't be happier with the assistance and hoop jumping the Daniel Atchley did to expedite getting me set up and running. The costs and fees have been greatly reduced and it's nice to hear a smile on the phone if and when I have a question. Very pleased with the change over to TMC.
Owner's reply
Wayne! Thank you for the 5 Stars! We love supporting you and your business- give us a call anytime!Trustindex verifies that the original source of the review is Google.Froylan Corona2023-12-15Rosi Vázquez fue muy amable con migo y tiene mucha paciencia para explicarle a uno gracias en verdad muchas gracias se los recomiendo
Owner's reply
Thank you Froylan! We're glad you had a great experience with Rosy and will let her know you appreciated her patience!Trustindex verifies that the original source of the review is Google.Natalia M2023-12-15Great experience better understanding services offered by TMC and connecting with Rosy. She’s was very kind and helpful.
Owner's reply
We're happy you had a great experience with TMC and Rosy - We strive to go the extra mile and we appreciate your business!Trustindex verifies that the original source of the review is Google.Sandy Anello2023-12-15TMC is always available and very helpful!!! I cannot "THANK" them enough for their support!!
Owner's reply
We're happy to hear you had an awesome time with us! Thanks for sharing your experience, Sandy!Trustindex verifies that the original source of the review is Google.John Palomarez2023-12-15TMC is the best to work with if you have issues. They do there best to help and they are always there to help! Bella and Hannah are the best!
Owner's reply
Thank you John! We'll be sure to pass your praises on to Bella and Hannah - They'll be thrilled to know they made such a positive impact! Thanks again for your feedback, we're happy to be able to service your business needs!Load moreVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more