WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
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The End-of-Year Wake-Up Call Every Business Owner Needs

The End-of-Year Wake-Up Call Every Business Owner Needs

December has a way of sneaking up on us. One minute we’re coasting through fall, and the next we’re knee-deep in holiday rush, end-of-year demands, and the kind of chaotic energy only business owners truly understand. But buried beneath the noise is an invaluable moment; a chance to slow down long enough to really look at your business with clear eyes.

 

At TMC, we’ve learned something after spending decades working alongside entrepreneurs: a strong new year doesn’t happen by accident. It is intentionally crafted long before January arrives. And mid-December just might be the perfect time to begin that work.

The first question to ask yourself is simple: What story did this year tell? Every year reveals patterns, and those patterns hold the keys to building a better future. Think about where your business excelled, where it struggled, and what surprised you. Consider the decisions that made life easier and the ones that made it harder. None of this reflection is about blame or regret; it’s about understanding the full picture so you can move forward with confidence.

 

Once you see the story clearly, the next step is identifying what needs your attention before the year ends. Every business has lingering tasks, unfinished ideas, or improvements we keep promising ourselves we’ll get to “when things slow down.” The truth is, things don’t slow down on their own. Whether it’s organizing operations, reviewing your processing fees, improving customer flow, or finally addressing that recurring challenge your team keeps mentioning, December gives you a runway to start fresh, not someday, but today.

 

Speaking of your team, it’s important to consider who helped you succeed this year. Business is built on people. The relationships you nurture now become the foundation of next year’s progress. Acknowledging the individuals, customers, referral partners, staff, and vendors who supported your success creates momentum and strengthens your network heading into the new year.

 

And finally, there’s the part we all tend to skip: How are you doing? Really. Business owners often carry the weight of everyone else’s needs. But leadership requires clarity, steadiness, and renewal. Ask yourself what energized you this year, what drained you, and what you want more of next year. You deserve to enter 2026 with a sense of grounded purpose, not exhaustion.

 

This December series is designed to help you do exactly that. Today, we start with reflection. Next week, we’ll transition into something more tactical: understanding the hidden costs in your merchant services and how to protect your business as you prepare for the year ahead.

 

More on that December 22! 

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