WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
WHY the Smiley? Lots of people ask us “What in the heck does a SMILEY FACE have to do with Credit Card Processing and why does everything TMC does, have a Smiley attached to it?”- we love the question and here is the simple answer. MOST business owners do not find JOY in working with their credit card processor- in fact, quite the opposite! So when we decided to take care of businesses and their processing needs, we knew we had to be different. The SMILEY FACE sends a certain message: We are glad to see you, hear you, work with you and to be of service. We CARE about you and we will do everything we can to put a smile on your face. Credit card processing is one of the products we provide but Taking Care of People and delivering a SMILE WORTHY experience is who we are and WHY we do what we do.
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Back To Basics For Business Success

Back To Basics For Business Success

Sometimes we have to focus on the BASICS to get the complex issues ironed out in our lives and in our businesses! The credit card processing industry is a mess of fees, regulations, issues and the list goes on. Hopefully, these strategies below are useful to you. When you are done reading them, please visit our Facebook page (the link is listed below) to share your thoughts and ideas! Together, we can help each other out.

#1- KNOW YOUR

WHY

When times get tough (financial barriers,

customer issues, vendor challenges, employee concerns, etc.), we

always take a step back and remind ourselves WHY we started our business in the

first place and WHY we feel so blessed to be a business

owner. Knowing why you do what you do makes the obstacles seem

surmountable. Focusing on your WHY puts the air back in your sails

and puts your brain into a problem-solving mode strong enough to conquer any

challenge.

#2- GET BACK TO

BASICS

There is so much ‘new technology’, so

many ‘new-fangled ideas’ and so many ‘different’ ways to do things nowadays,

that we sometimes forget to go back to what we know- back to the

basics. Consider the foundation of your business.

For many of us, those cornerstones are Quality Products, Great Service

and Filling a Need. When times have seemed

the toughest, I have often found the greatest success by turning my

sights back to the basics to make sure I have not lost my

way.

#3- TIGHTEN

THE BUDGET BELT

A tough economy sure helps to identify the

‘holes’ in your boat! Review your expenses and make sure you are

getting the best combination of pricing and service from all of your

vendors. Just like you, your vendors are working to keep your

business so talk with them and see what you can work out together.

Take a look at your processes and see if they can be streamlined. We

have been able to save postage and printing costs by moving some of our

information to digital formats and by decreasing the font size so fewer pages

needed to be mailed; simple things that shave pennies off of your bottom line

can be a big help.

#4- RALLY YOUR

TEAM

If you are struggling or if you are just ultra

focused about squeezing as much productivity from your business as possible,

why not get some extra ideas and tips from the people who can really help you

affect change: your team!! I have been so blessed to be surrounded by

a group of committed individuals and it never fails- when I ask for their advice

(and even when I don’t ), they put their minds to work to help find better,

more innovative ways to deliver our products and to be of more service than

what our merchants expect. Many times, business owners feel like they

have the entire weight of the business on their shoulders- trusting your team

can help to lighten the load.

#5- HAVE SOME FUN & GET TO

WORK

This sounds crazy- especially when your back is

against the wall but guess what? When you are having fun, figuring

out how to slay the dragons in business and smiling along the way- the path

gets a little bit easier!

So grab that great attitude and employ your

strategies for success:

  • KNOW

    YOUR WHY

  • GET

    BACK TO BASICS

  • TIGHTEN

    THE BUDGET BELT

  • RALLY

    YOUR TEAM

  • HAVE

    SOME FUN & GET TO

    WORK!!

Small businesses have always been the backbone

of the American Economy. It has rarely been easy but it has always

been worth the struggle!! Please visit our Facebook page to join the

conversation and let us know your thoughts! www.Facebook.com/TotalMerchantConcepts

Cheri Perry
Monday, July 13, 2020

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